Billing Specialist

Vital Care Infusion Services•Fort Worth, TX

3d•Remote

About The Position

Vital Care Infusion Services is hiring a remote, full-time Billing Specialist to process Home Infusion medical claims accurately and promptly while following established compliance practices. The role supports revenue-cycle performance by helping reduce denials, days sales outstanding (DSO), and bad debt. The position processes claims for medical, pharmacy, and third-party vendors and works to ensure billing opportunities are captured and claims are successfully submitted to primary and secondary payers. The specialist maintains billing-ticket statuses, resolves rejected electronic claims, and documents case activity and communications in CareTend. The role also contributes billing expertise to training and knowledge-transfer materials, policies, and procedures for the revenue cycle management team. Candidates need 2–5 years of home infusion billing and/or collections experience, a high school diploma, and additional specialized training in intake, pharmacy or medical billing, and/or collections. The position is 100% remote, and applicants must work from within the United States.

Requirements

2–5 years of home infusion billing and/or collections experience.
High school diploma and additional specialized training in intake, pharmacy or medical billing, and/or collections.
Excellent English communication skills, including listening, speaking, understanding, and writing, with the ability to answer questions and advance reimbursement and collection efforts.
Understanding of processes, systems, and techniques for successful billing and collection across payer types.
Ability to identify documentation gaps and problems, develop lasting solutions, make effective decisions, and take corrective action.
Strong organizational skills and ability to track and maintain clear, complete records of activities, cases, and related documentation.
Knowledge and skill in using Microsoft Office software and pharmacy applications.
Ability to complete duties in a designated workspace outside the dedicated RCM location.
Disciplined work ethic and ability to work remotely with little direct supervision while meeting production and collection targets.
Must be authorized to work in the United States and perform the work from within the United States.

Nice To Haves

Experience in an infusion suite setting.
Previous experience working remotely.
Attention to detail and post-billing and post-payment investigative experience.

Responsibilities

Create and submit medical, pharmacy, and third-party vendor claims accurately and on time.
Ensure all revenue opportunities are included and complete and submit billing to primary and secondary payers.
Resolve rejected electronic claims so the current submission succeeds and future submissions are not rejected.
Maintain ready-to-bill delivery tickets and assign appropriate statuses to tickets that cannot be billed for communication within RCM and with franchises.
Document case activity, communications, and correspondence in CareTend to maintain complete and accurate account records.
Contribute medical billing expertise to training and knowledge-transfer programs, materials, policies, and procedures that improve RCM team efficiency and effectiveness.
Perform other related duties as assigned.

Benefits

Medical, dental, and vision plans.
Flexible spending and health savings accounts.
Paid time off, personal days, and company-paid holidays.
Paid paternal leave.
Volunteerism days off.
Company-sponsored basic life insurance and long-term disability insurance.
Employee-paid voluntary life, accident, critical illness, and short-term disability insurance.
401(k) matching.
Tuition reimbursement.
Employee assistance programs covering mental health, financial, and legal support.
Rewards programs offered by the medical carrier.
Professional development and growth opportunities.
Employee referral program.