Billing Specialist

Sunoco LP•Minot, ND

About The Position

The Billing Specialist prepares bills and invoices, calculates sales tickets and charge slips, and verifies billing against the accounts receivable ledger. The role processes information-system changes to support accurate, efficient billing and financial close. It also supports branch ordering and inventory, customer service, buy-back and rebate processing, driver paperwork, and coordination with internal departments and management. The employee is expected to work safely, maintain confidentiality, set priorities, meet deadlines, ensure technical accuracy, and maintain effective internal and external working relationships. The position requires self-direction, motivation, and completion of assigned duties. The employee participates in staff and internal meetings and applicable committees, reviews department processes, and recommends improvements to work processes.

Requirements

  • High school diploma or GED.
  • At least 1–2 years of accounts receivable, accounts payable, or bookkeeping experience.
  • Strong analytical skills and accurate data-entry skills.
  • Ability to process large amounts of work under tight deadlines.
  • Excellent customer service skills.
  • Strong oral and written communication, presentation, and listening skills.
  • Knowledge of generally accepted accounting principles (GAAP), including basic bookkeeping and accounts receivable.
  • Technical proficiency with Microsoft Outlook, Excel, and other computer software, including internet and point-of-sale systems.
  • Ability to multitask in a fast-paced environment and maintain confidentiality.
  • Strong planning, organizing, and analytical skills.

Responsibilities

  • Generate and send inventory information to each branch for weekly ordering.
  • Process orders received from other branches.
  • Generate and send invoices at least weekly for each branch and twice weekly for the Minot branch.
  • Compare bulk oil tank monitor readings with warehouse fill reports and communicate discrepancies to the Business Office Manager, Lubes.
  • Input weekly buy-back data into the ordering system and reconcile buy-back accounts monthly.
  • Enter drivers’ drop-off information from bills of lading into driver payroll slips.
  • Assist customers and take orders by phone, email, or in person.
  • Provide customer account updates or information to the Credit Department.
  • Input weekly customer rebates (SPAs) into the ordering system.
  • Maintain records and tracking for Business Development Funds (BDF).
  • Process billing for monthly oil samples sent by customers.
  • Order and print tank and drum product labels.
  • Retrieve orders or invoices from the ordering system hourly.
  • Process customer orders for drivers, meet customer needs, and coordinate with management and the Safety Department regarding driver safety.
  • Create customer orders in the ordering system and purchase orders in the accounting system; receive completed purchase orders into inventory and provide paperwork to Accounts Payable.
  • Participate in staff and internal meetings and serve on applicable committees.
  • Maintain confidentiality of company, employee, client, and customer information.
  • Review and assess department processes and procedures; analyze job functions and develop work processes for efficiency as needed.
  • Communicate internal issues and recommendations to the Lubricants Business Office Manager.
  • Follow safe work and risk-management practices; attend monthly safety and security meetings, report safety and security issues, and report and process incidents or unsafe acts according to policy.
  • Plan and carry out assignments, resolve conflicts, coordinate with others, meet deadlines, and ensure work accuracy.

Benefits

  • Medical coverage with a wellness program that includes up to $2,200 per year in HSA contributions.
  • Dental insurance.
  • Vision insurance.
  • Company-paid life insurance.
  • Long-term disability insurance.
  • Short-term disability insurance.
  • 401(k) with a 5% company match.
  • Paid time off.
  • Paid parental leave.
  • Tuition reimbursement.
  • Equal-opportunity workplace and accommodation during interview scheduling upon request.
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