Billing Specialist

Baker Donelson•Mandeville, LA

8d•Hybrid

About The Position

The Billing Specialist is part of the Revenue Services department and reports directly to the Billing Manager. The role supports client billing by preparing, reviewing, and distributing invoices; maintaining billing data and instructions; monitoring unbilled work-in-progress; and responding to billing inquiries. The position calls for a proactive, organized professional who can manage multiple tasks, prioritize in a fast-paced and changing environment, and take ownership of assigned responsibilities. The role requires at least two years of billing experience in a law firm setting and a solid understanding of standard billing concepts and procedures. This is a hybrid position. Employees work from their nearest office location on the second and fourth Wednesday of each month; all other scheduled workdays are remote. The work takes place in a normal office environment, with little exposure to excessive noise, dust, or extreme temperatures. Employees must comply with the firm’s information privacy and security requirements, including its acceptable use policy.

Requirements

At least two years of billing experience in a law firm setting.
Exceptional verbal and written communication skills.
Ability to collaborate effectively across departments and with diverse teams.
Strong analytical, organizational, interpersonal, and presentation skills.
Ability to manage high-volume workloads in a fast-paced, deadline-driven environment.
Proficiency in Microsoft Office, including advanced Excel skills.
Ability to analyze complex issues and develop practical solutions.
Sound judgment and discretion in professional relationships with attorneys and staff.
Ability to learn quickly, think strategically, and adapt to change.
Ability to work independently and as part of a team, share knowledge, and support colleagues.
Self-motivated and enthusiastic, and able to work effectively under pressure.
Strong work ethic and attention to detail and accuracy.

Nice To Haves

Prior experience with Aderant and Prebill Viewer is strongly preferred.

Responsibilities

Review prebills; adjust time and disbursement entries; edit billing details; and apply prepayments and trust funds.
Generate, post, and distribute invoices to clients and attorneys accurately and on time.
Maintain and update billing databases to ensure accurate entry and retrieval of client-related billing data.
Collaborate with attorneys and colleagues on billing matters and client expectations.
Maintain and follow billing instructions specific to clients and attorneys.
Monitor unbilled work-in-progress to support timely and efficient billing cycles.
Create spreadsheets and reports by analyzing data from financial systems and dashboards.
Participate in special billing projects and their implementation as assigned.
Follow departmental policies and procedures for consistent, compliant billing practices.
Respond promptly and professionally to billing inquiries from attorneys, secretaries, and clients.
Perform additional duties and special projects assigned by the Billing Manager or Director of Revenue Services.
Comply with the firm's information privacy and security requirements, including its acceptable use policy.