Billing Representative I (Accounting Clerk I 01011)

Mid-Cities Home Medical Delivery Service • Grand Prairie, TX

18d • Onsite

About The Position

Mid-Cities Medical is a Service-Disabled Veteran-Owned Small Business that provides in-home medical supplies and services to Veterans and their caregivers across Texas, Arizona, and Southern California. The Billing Representative I supports billing operations by ensuring sales orders are billed accurately and account integrity issues are addressed promptly. The position is onsite, Monday through Friday, 8 a.m. to 5 p.m., with occasional weekend work required. Starting pay is $19.80 per hour. Military retirees, Veterans, and their family members are encouraged to apply. Applicants who wish to share a military service record are asked to include their branch of service, discharge date, and discharge rank.

Requirements

• Must be legally able to work in the United States.
• High school diploma or GED.
• Must understand and speak English fluently.
• Must be able to work the 8 a.m. to 5 p.m. shift and occasional weekends.
• At least 2 years of DME billing experience.
• Proficiency with billing software and EMR systems.
• Familiarity with Bright Tree and electronic claims processing.
• Strong Microsoft Excel and Microsoft Teams experience.
• Excellent analytical and problem-solving skills.
• High attention to detail and organizational ability.
• Strong written and verbal communication skills.
• Ability to process written and oral communications from various sources.

Nice To Haves

• Spanish language skills.
• Experience with DME billing.
• Government billing experience.

Responsibilities

• Review and confirm open sales orders for billing submission.
• Resolve order discrepancies for the final month-end audit.
• Compile and merge PDF documents to match billing spreadsheets.
• Manage patient files to ensure home inventory is correct.
• Coordinate with all departments and remote locations.
• Process weekly open-order reports.
• Work with Customer Service or Intake counterparts to resolve sales-order and patient-consult discrepancies.
• Communicate driver notes to Intake counterparts to help resolve patient complaints.
• Review and maintain the Open Edit Order Report.
• Research outstanding pickups and inventory issues.
• Communicate directly with VA representatives about billing discrepancies or payment delays.
• Track authorization limits, expiration dates, and approved units.
• Collaborate with Intake, documentation, and delivery teams to prevent billing errors.
• Process paperless billing in EMR systems.
• Correct invoices resulting from automatic confirmation.
• Perform end-of-month document merging and batch audits.

Benefits

• 401(k) with 2% matching.
• Employer-paid medical, dental, vision, life insurance, and long-term disability coverage for employee-only coverage.
• Paid holidays.
• Vacation and sick time.
• Discretionary employee bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED