Billing Assistant (Part Time)

Pomp's Tire Service • Joliet, IL

1d • $17 - $21

About The Position

Pomp’s Tire Service is seeking a part-time Billing Assistant to support daily operations by assisting with customer account discrepancies and managing incoming and outgoing credit payments. The role handles billing inquiries, maintains accurate financial records, supports invoicing and refunds, and works with the accounting team. The position requires attention to detail, strong communication and data-entry skills, and the ability to work in a fast-paced environment. The role includes regularly lifting, carrying, or moving up to 10 pounds.

Requirements

• High school diploma or equivalent.
• Proficiency in Microsoft Office Suite, especially Excel and Outlook.
• Exceptional written and verbal communication skills.
• Strong attention to detail and accuracy.
• Quick and accurate data-entry skills.
• Ability to collaborate effectively with others.
• Ability to work in a fast-paced, dynamic environment.
• Ability to lift, carry, or move up to 10 pounds regularly.

Nice To Haves

• Associate’s degree in Accounting or a related field.

Responsibilities

• Manage departmental emails and phone calls, respond to billing inquiries, and professionally resolve customer concerns.
• Research and resolve account discrepancies and maintain accurate billing and payment records.
• Provide customers with invoices, statements, and other documentation needed to process payments.
• Review, index, and maintain credit applications in the company’s software system.
• Process after-hours credit card payments and document them appropriately.
• Assist with customer refunds and maintain accurate refund records.
• Sort, organize, and distribute departmental mail and financial documents.
• Maintain accurate electronic and paper records for billing and financial transactions.
• Collaborate with the accounting team to support timely and accurate invoicing.
• Maintain confidentiality and comply with company policies and industry regulations.
• Perform additional administrative and billing-related tasks as assigned by management.

Benefits

• Medical, dental, and vision insurance enrollment at affordable rates.
• Supplemental insurance options, including life, short- and long-term disability, critical illness, accident, death and dismemberment, and hospital indemnity insurance.
• 401(k) with company match.
• Paid holidays, sick time, vacation, and special “Happy Days” for life events, available from day one.
• Employee discounts on company products.
• Opportunities for skill development and career advancement.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED