Billing Assistant

Pomp's Tire Service • Joliet, IL

1d • $17 - $21

About The Position

Pomp’s Tire Service is seeking a Billing Assistant to support daily operations by assisting with customer account discrepancies and managing incoming and outgoing credit payments. The role handles billing inquiries, maintains accurate billing and payment records, supports invoicing and refunds, and keeps financial documentation organized. The Billing Assistant collaborates with the accounting team and follows company policies and industry regulations while protecting confidential information.

Requirements

• High school diploma or equivalent.
• Proficiency in Microsoft Office Suite, particularly Excel and Outlook.
• Exceptional written and verbal communication skills.
• Strong attention to detail and accuracy.
• Quick and accurate data entry skills.
• Ability to work effectively with others as a collaborative team member.
• Ability to thrive in a fast-paced, dynamic work environment.
• Ability to lift, carry, or move up to 10 pounds regularly.

Nice To Haves

• Associate’s degree in Accounting or a related field.

Responsibilities

• Manage incoming departmental emails and phone calls, respond to billing inquiries, and address customer concerns professionally.
• Research and resolve account discrepancies to maintain accurate billing and payment records.
• Provide customers with payment-processing documentation, including invoices and statements.
• Review, index, and maintain credit applications in the company’s software system.
• Process after-hours credit card payments and ensure proper documentation.
• Assist with customer refunds and maintain accurate refund records.
• Sort, organize, and distribute departmental mail and financial documents.
• Maintain accurate electronic and paper records for billing and financial transactions.
• Collaborate with the accounting team to support timely and accurate invoicing.
• Protect confidential information and comply with company policies and industry regulations.
• Perform additional administrative and billing-related tasks as assigned by management.

Benefits

• Eligible to enroll in medical, dental, and vision insurance at affordable rates.
• Eligible to enroll in life insurance, short- and long-term disability, critical illness insurance, accident insurance, death and dismemberment insurance, and hospital indemnity insurance.
• 401(k) with company match.
• Paid holidays, sick time, vacation, and special “Happy Days” for life events, available day one.
• Employee discounts on company products.
• Opportunities for skill development and advancement.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED