Bilingual Talent Advisor

Surge Staffing • Bolingbrook, IL

7d

About The Position

Surge Staffing is hiring a permanent, full-time Bilingual Talent Advisor (English and Spanish) for an internal position. This is an entry-level customer service and sales role that serves as a liaison between clients and temporary associates. The Talent Advisor recruits, interviews, and supports candidates and associates while helping meet client hiring needs, develop business, retain customers, and support branch performance. The position requires at least one year of sales experience, English and Spanish fluency, and reliable transportation for travel to various locations and customer sites as needed.

Requirements

• Must be able to read, speak, and write in English and Spanish.
• At least one year of sales experience.
• High school diploma required; equivalent work experience or education is greatly preferred.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.
• Ability to travel to various locations and customer sites as needed; reliable transportation is required.
• Ability to work effectively and efficiently both independently and in a group setting.
• Sales-minded, team-oriented, and exceptionally calm under pressure.

Nice To Haves

• Previous experience in a supervisory or leadership role.
• Previous experience in sales, human resources, or a service industry.

Responsibilities

• Deliver excellent customer service to clients and temporary associates.
• Search resumes and use candidate pools and staffing or job-board resources to fill client orders promptly.
• Recruit candidates, conduct interviews, and follow up with candidates and temporary associates.
• Match employee skill sets to customers’ hiring needs.
• Assist with developing business leads and retaining current clients.
• Serve as a professional and reliable liaison between temporary associates and clients.
• Maximize billable hours to increase market share and branch profits.
• Perform administrative tasks that support quality performance.
• Conduct service calls to ensure customer service quality and outside sales calls to establish new business partnerships and customers.
• Present customers with additional Surge Staffing products and services.
• Implement and manage marketing programs for sales calls, direct mail, in-office demonstrations, and public relations for the assigned branch.
• Develop business partnerships through exceptional customer service and customer-development and retention strategies.
• Recruit, train, and retain temporary associates; coach and counsel them to support quality performance and job satisfaction.
• Troubleshoot and resolve problems or complaints involving temporary associates, customers, and other personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED