Bilingual Talent Advisor
About The Position
Surge Staffing is hiring a permanent, full-time internal Bilingual Talent Advisor who speaks English and Spanish. The position combines customer service, recruiting, sales, and administrative work, serving as a liaison between clients and temporary associates. The role focuses on meeting client staffing needs, building business relationships, supporting associate performance and satisfaction, and contributing to branch market share and profits. The position is described as entry-level customer service representative/sales. The employer says considerations will be made immediately.
Requirements
- Must be able to read, speak, and write in English and Spanish.
- At least one year of sales experience is required.
- High school diploma required; equivalent work experience or education is noted as greatly preferred.
- Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.
- Ability to travel to various locations and customer sites as needed; reliable transportation is required.
- Ability to work effectively and efficiently independently and in a group setting.
- Sales-minded, team-oriented, and exceptionally calm under pressure.
Nice To Haves
- Previous experience in a supervisory or leadership role.
- Previous experience in sales, human resources, or a service industry is recommended.
Responsibilities
- Deliver customer service to clients and temporary associates.
- Search resumes and use established candidate pools and staffing or job-board resources to fulfill client orders in a timely manner.
- Recruit candidates, conduct interviews, and follow up with candidates and temporary associates.
- Match employee skill sets to customers’ hiring needs.
- Assist with developing business leads and retaining current clients.
- Serve as a professional and reliable liaison between temporary associates and clients.
- Maximize billable hours to increase market share and branch profits.
- Perform administrative tasks that support quality performance.
- Conduct service calls and outside sales calls to ensure customer service and obtain new business partnerships and customers.
- Present customers with additional Surge Staffing products and services.
- Implement and manage marketing programs for sales calls, direct mail, in-office demonstrations, and public relations for the assigned branch.
- Develop business partnerships through customer service and customer development and retention strategies.
- Recruit, train, and retain temporary associates; coach and counsel them to support performance and job satisfaction.
- Troubleshoot and resolve problems or complaints involving temporary associates, customers, and other personnel.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
