Bilingual Talent Advisor

Surge Staffing • Las Vegas, NV

3h

About The Position

Surge Staffing is hiring a Bilingual Talent Advisor for a permanent, full-time internal position. This entry-level customer service and sales role requires the ability to read, write, and speak both English and Spanish. The Talent Advisor provides service to clients and temporary associates, recruits and supports candidates, contributes to sales and business development, and performs administrative tasks supporting branch performance. The role may require travel to various locations and customer sites.

Requirements

• Ability to read, speak, and write in English and Spanish.
• At least one year of sales experience.
• High school diploma required; equivalent work experience or education is also noted as preferred.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and the internet.
• Ability to travel to various locations and customer sites as needed; reliable transportation is required.
• Ability to work effectively and efficiently independently and in a group setting.
• Sales-minded and team-oriented, with the ability to remain calm under pressure.

Nice To Haves

• Previous experience in a supervisory or leadership role.
• Previous experience in sales, human resources, or a service industry.

Responsibilities

• Deliver customer service to clients and temporary associates.
• Search resumes and use candidate pools and staffing or job-board resources to fill client orders in a timely manner.
• Recruit candidates, conduct interviews, and follow up with candidates and temporary associates.
• Match employee skills to customers’ hiring needs.
• Assist with developing business leads and retaining current clients.
• Act as a professional liaison between temporary associates and clients.
• Maximize billable hours to increase market share and branch profits.
• Perform administrative tasks that support quality performance.
• Conduct service calls and outside sales calls to support customer service and obtain new business.
• Present customers with additional Surge Staffing products and services.
• Implement and manage marketing programs, including sales calls, direct mail, in-office demonstrations, and public relations for the assigned branch.
• Build business partnerships through customer service and customer development and retention strategies.
• Recruit, train, and retain temporary associates; coach and counsel them to support performance and job satisfaction.
• Troubleshoot and resolve complaints or problems involving temporary associates, customers, and other personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED