Bilingual Talent Advisor

Surge Staffing • Fishers, IN

8d • $20 - $25

About The Position

Surge Staffing is hiring a high-energy, bilingual (English and Spanish) Talent Advisor for a permanent, full-time internal position. The role combines customer service, sales, recruiting, and administrative work to support clients and temporary associates, meet client hiring needs, develop business, and contribute to branch performance. Candidates should have a strong work ethic, a positive attitude, and a professional phone manner. The position is entry-level and described as a customer service representative/sales role. Consideration will be made immediately.

Requirements

• Must be able to read, speak, and write in English and Spanish.
• At least one year of sales experience is required.
• High school diploma is required; equivalent work experience or education is also noted as greatly preferred.
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.
• Ability to travel to various locations and customer sites as needed; reliable transportation is required.
• Ability to work effectively and efficiently both independently and in a group setting.
• Sales-minded, team-oriented, and exceptionally calm under pressure.

Nice To Haves

• Previous experience in a supervisory or leadership role.
• Previous experience in sales, human resources, or a service industry is recommended.

Responsibilities

• Deliver excellent customer service to clients and temporary associates.
• Search resumes and use candidate pools and staffing or job-board resources to fill client orders promptly.
• Recruit candidates, conduct interviews, and follow up with candidates and temporary associates.
• Match employee skill sets to customers’ hiring needs.
• Help develop business leads and retain current clients.
• Serve as a professional and reliable liaison between temporary associates and clients.
• Maximize billable hours to increase market share and branch profits.
• Complete administrative tasks that support quality performance.
• Conduct service calls and outside sales calls to maintain service quality and develop new business partnerships and customers.
• Present customers with additional Surge Staffing products and services.
• Implement and manage marketing programs for sales calls, direct mail, in-office demonstrations, and public relations for the assigned branch.
• Build business partnerships through exceptional customer service and customer development and retention strategies.
• Recruit, train, and retain temporary associates; coach and counsel them to support quality performance and job satisfaction.
• Troubleshoot and resolve problems or complaints involving temporary associates, customers, and other personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED