Bilingual Talent Advisor
About The Position
Surge Staffing is hiring a Bilingual Talent Advisor for a permanent, full-time internal position. This entry-level customer service and sales role requires English and Spanish fluency and a high-energy, service-oriented approach. The Talent Advisor supports clients and temporary associates, recruits and matches candidates to customer hiring needs, develops business opportunities, and helps maintain strong client relationships. The position also includes sales, marketing, administrative, and associate support responsibilities. Applicants must be able to travel to various locations and customer sites as needed and have reliable transportation.
Requirements
- Ability to read, speak, and write in English and Spanish.
- At least one year of sales experience.
- High school diploma required; equivalent work experience or education is also noted as greatly preferred.
- Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.
- Ability to travel to various locations and customer sites as needed, with reliable transportation.
- Ability to work effectively and efficiently independently and in a group setting.
- Sales-minded and team-oriented, with the ability to remain calm under pressure.
Nice To Haves
- Previous experience in a supervisory or leadership role.
- Previous experience in sales, human resources, or a service industry is recommended.
Responsibilities
- Deliver excellent customer service to clients and temporary associates.
- Search resumes and use established candidate pools and staffing or job-board resources to fill client orders promptly.
- Recruit candidates, conduct interviews, and follow up with candidates and temporary associates.
- Match employee skill sets to customers’ hiring needs.
- Assist with developing business leads and retaining current clients.
- Serve as a professional and reliable liaison between temporary associates and clients.
- Maximize billable hours to increase market share and branch profits.
- Perform administrative tasks that support quality performance.
- Conduct service calls and outside sales calls to support customer service and acquire new business partnerships and customers.
- Present customers with additional Surge Staffing products and services.
- Implement and manage marketing programs for sales calls, direct mail, in-office demonstrations, and public relations for the assigned branch.
- Build business partnerships through exceptional customer service and customer development and retention strategies.
- Recruit, train, and retain temporary associates; coach and counsel them to support quality performance and job satisfaction.
- Troubleshoot and resolve problems or complaints involving temporary associates, customers, and other personnel.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
