Bilingual Talent Advisor

Surge Staffing • Normal, IL

8d • $23 - $24

About The Position

Surge Staffing is hiring a Bilingual Talent Advisor for a permanent, full-time internal position. The role combines customer service, sales, recruiting, and administrative work, serving as a professional liaison between clients and temporary associates. The position requires English and Spanish proficiency and a sales-minded, team-oriented approach.

Requirements

• Must be able to read, speak, and write in English and Spanish.
• At least one year of sales experience.
• High school diploma required; equivalent work experience or education is also noted as greatly preferred.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.
• Ability to travel to various locations and customer sites as needed; reliable transportation is required.
• Ability to work effectively and efficiently independently and in a group setting.
• Sales-minded, team-oriented, and exceptionally calm under pressure.

Nice To Haves

• Previous experience in a supervisory or leadership role.
• Previous experience in sales, human resources, or a service industry is recommended.

Responsibilities

• Deliver customer service to clients and temporary associates.
• Search resumes and use candidate pools and staffing or job-board resources to fulfill client orders in a timely manner.
• Recruit candidates, conduct interviews, and follow up with candidates and temporary associates.
• Match employee skill sets to customers’ hiring needs.
• Assist with developing business leads and retaining current clients.
• Act as a professional and reliable liaison between temporary associates and clients.
• Maximize billable hours to increase market share and branch profits.
• Perform administrative tasks that support quality performance.
• Conduct service calls and outside sales calls to support customer service and obtain new business partnerships and customers.
• Present customers with additional Surge Staffing products and services.
• Implement and manage marketing programs, including sales calls, direct mail, in-office demonstrations, and public relations, for the assigned branch.
• Develop business partnerships through customer service and customer development and retention strategies.
• Recruit, train, and retain temporary associates; coach and counsel them to support quality performance and job satisfaction.
• Troubleshoot and resolve problems or complaints involving temporary associates, customers, and other personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED