Bilingual Talent Advisor
About The Position
Surge Staffing is hiring a motivated, energetic, and customer-focused Bilingual Talent Advisor (English/Spanish) for a full-time, permanent internal position. The role is suited to someone with sales, customer service, recruiting, or business development experience who wants to build a career in staffing and workforce solutions. The successful candidate is fluent in English and Spanish, communicates effectively, and enjoys building relationships with clients, candidates, and employees in a fast-paced environment. The Talent Advisor provides bilingual service to clients and temporary employees, recruits and onboards candidates, matches talent to client needs, and supports business development through sales, networking, and client visits. The role also contributes to branch operations, employee support and retention, and branch growth initiatives. Surge Staffing describes a dynamic, team-oriented work environment, career growth and advancement opportunities, and the opportunity to make a direct impact on clients and job seekers. Surge is an equal opportunity employer and states that it provides reasonable accommodation for individuals with disabilities in employment, services, programs, and activities.
Requirements
- Fluency in English and Spanish.
- At least 1 year of sales experience.
- High school diploma or equivalent.
- Strong verbal and written communication skills in English and Spanish.
- Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong organizational and problem-solving skills.
- Self-motivated, team-oriented, and results-driven approach.
- Reliable transportation and willingness to travel locally to client locations as needed.
- Professional phone presence and a customer-focused attitude.
Nice To Haves
- Previous experience in recruiting, staffing, human resources, customer service, or business development.
- Leadership or supervisory experience.
- Bilingual communication (English/Spanish).
- Customer service skills.
- Recruiting or talent acquisition experience.
- Sales or business development skills.
- Relationship management, lead generation, or account management skills.
- Interviewing experience.
- Human resources experience.
- Microsoft Office Suite proficiency.
Responsibilities
- Deliver exceptional customer service to clients and temporary employees in English and Spanish.
- Recruit, screen, interview, and onboard qualified candidates.
- Source candidates through job boards, resume databases, referrals, and recruiting platforms.
- Match candidate skills and experience with client staffing needs.
- Build and maintain strong relationships with clients and temporary associates.
- Conduct follow-up calls to support employee satisfaction and successful placements.
- Assist Spanish-speaking applicants and employees throughout hiring and onboarding.
- Generate and develop new business through sales and networking.
- Conduct client service calls and outside sales visits to maintain and grow business partnerships.
- Promote Surge Staffing services and identify additional staffing solutions for customers.
- Support branch operations with administrative and data-entry tasks.
- Assist with employee coaching, performance management, and retention.
- Resolve employee and client concerns professionally and promptly.
- Support branch growth initiatives and contribute to revenue goals.
Benefits
- Career growth and advancement opportunities
- Dynamic and team-oriented work environment
- Opportunity to make a direct impact on clients and job seekers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
