Bilingual Talent Advisor

Surge Staffing • Pelham, AL

8d • $22 - $24

About The Position

Surge Staffing is hiring a Bilingual Talent Advisor for a permanent, full-time internal position. This English- and Spanish-speaking role combines customer service, recruiting, sales, and administrative responsibilities. The Talent Advisor serves as a liaison between clients and temporary associates, helps match candidates to client hiring needs, and supports client development and retention. The role also includes recruiting, interviewing, training, and coaching temporary associates, resolving concerns, and promoting Surge Staffing’s products and services.

Requirements

• Must be able to read, speak, and write in English and Spanish.
• At least one year of sales experience.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.
• Ability to travel to various locations and customer sites as needed; reliable transportation is required.
• Ability to work effectively and efficiently independently and in a group setting.
• Sales-minded, team-oriented, and exceptionally calm under pressure.

Nice To Haves

• High school diploma or equivalent work experience/education is preferred; the posting also states that a high school diploma is required.
• Previous experience in a supervisory or leadership role is a plus.
• Previous experience in sales, human resources, or a service industry is recommended.

Responsibilities

• Deliver customer service to clients and temporary associates.
• Search resumes and use candidate pools and staffing or job-board resources to fill client orders promptly.
• Recruit candidates, conduct interviews, and follow up with candidates and temporary associates.
• Match employee skill sets to customers’ hiring needs.
• Assist with developing business leads and retaining current clients.
• Act as a professional and reliable liaison between temporary associates and clients.
• Maximize billable hours to increase market share and branch profits.
• Perform administrative tasks that support quality performance.
• Conduct service calls and outside sales calls to ensure customer satisfaction and develop new business partnerships.
• Present customers with additional Surge Staffing products and services.
• Implement and manage marketing programs for sales calls, direct mail, in-office demonstrations, and public relations for the assigned branch.
• Develop business partnerships through customer service and customer-development and retention strategies.
• Recruit, train, and retain temporary associates; coach and counsel them to support performance and job satisfaction.
• Troubleshoot and resolve problems or complaints involving temporary associates, customers, or other personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED