Bilingual Talent Advisor

Surge Staffing•Durand, MI

11d

About The Position

Surge Staffing is seeking a motivated, energetic, and customer-focused Bilingual Talent Advisor (English/Spanish) for a full-time, permanent internal position. The role offers an opportunity to build a career in staffing and workforce solutions, serving clients, candidates, and temporary employees in a fast-paced environment. The ideal candidate is fluent in English and Spanish and has strong communication and relationship-building skills. The Talent Advisor recruits and supports candidates and employees, maintains client relationships, and contributes to business development and branch operations. They assist Spanish-speaking applicants and employees throughout hiring and onboarding, support employee satisfaction and retention, address client and employee concerns, and help advance branch growth and revenue goals.

Requirements

Fluency in English and Spanish.
At least 1 year of sales experience.
High school diploma or equivalent.
Strong verbal and written communication skills in English and Spanish.
Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
Ability to multitask and prioritize in a fast-paced environment.
Strong organizational and problem-solving skills.
Self-motivated, team-oriented, and results-driven approach.
Reliable transportation and willingness to travel locally to client locations as needed.
Professional phone presence and a customer-focused attitude.

Nice To Haves

Previous experience in recruiting, staffing, human resources, customer service, or business development.
Leadership or supervisory experience.
Skills in customer service, talent acquisition, relationship management, lead generation, account management, and interviewing.

Responsibilities

Deliver customer service to clients and temporary employees in English and Spanish.
Recruit, screen, interview, and onboard qualified candidates.
Source candidates through job boards, resume databases, referrals, and recruiting platforms.
Match candidate skills and experience with client staffing needs.
Build and maintain relationships with clients and temporary associates.
Conduct follow-up calls to support employee satisfaction and successful placements.
Assist Spanish-speaking applicants and employees throughout hiring and onboarding.
Generate and develop business opportunities through sales and networking.
Conduct client service calls and outside sales visits to maintain and grow business partnerships.
Promote Surge Staffing services and identify additional staffing solutions for customers.
Support branch operations with administrative and data-entry tasks.
Assist with employee coaching, performance management, and retention.
Resolve employee and client concerns professionally and promptly.
Support branch growth initiatives and contribute to revenue goals.