Bilingual Talent Advisor

Surge Staffing • Romeoville, IL

1d • $23 - $24

About The Position

Surge Staffing is hiring a high-energy, hardworking Bilingual Talent Advisor for a permanent, full-time internal position. The role requires English and Spanish communication skills and combines customer service, sales, recruiting, and administrative work. The Talent Advisor supports clients and temporary associates, helps fulfill client staffing orders, builds business relationships, and contributes to branch market share and profitability. The position also includes recruiting, interviewing, training, coaching, and retaining temporary associates, as well as addressing concerns and supporting customer satisfaction.

Requirements

• Must be able to read, speak, and write in both English and Spanish.
• At least one year of sales experience is required.
• High school diploma required; equivalent work experience or education is noted as greatly preferred.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.
• Ability to travel to various locations and customer sites as needed; reliable transportation is required.
• Ability to work effectively and efficiently independently and in a group setting.
• Sales-minded, team-oriented, and exceptionally calm under pressure.

Nice To Haves

• Previous experience in a supervisory or leadership role.
• Previous experience in sales, human resources, or a service industry.
• Equivalent work experience or education in place of a high school diploma.

Responsibilities

• Deliver excellent customer service to clients and temporary associates.
• Search resumes and use established candidate pools and staffing or job-board resources to fulfill client orders promptly.
• Recruit candidates, conduct interviews, and follow up with candidates and temporary associates.
• Match employee skills strategically to customers’ hiring needs.
• Help develop business leads and retain current clients.
• Serve as a professional and reliable liaison between temporary associates and clients.
• Maximize billable hours to increase market share and branch profits.
• Perform administrative tasks that support quality performance.
• Conduct service calls to ensure customer service quality and outside sales calls to develop new business partnerships and customers.
• Present customers with additional Surge Staffing products and services.
• Implement and manage marketing programs for sales calls, direct mail, in-office demonstrations, and public relations for the assigned branch.
• Build business partnerships through exceptional customer service and customer development and retention strategies.
• Recruit, train, and retain temporary associates; coach and counsel them to support quality performance and job satisfaction.
• Troubleshoot and resolve problems or complaints involving temporary associates, customers, and other personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED