Bilingual Store Driver (English/Spanish)

Advance Auto Parts • Miami Gardens, FL

5d

About The Position

The Bilingual Store Driver picks, stages, and safely delivers parts to professional customers, and picks up returns and cores. The role also supports store sales and operations by distributing sales flyers, collecting payments on credit accounts, building customer relationships, providing delivery insights to the CPP, and assisting with upselling and cross-selling. Additional duties include maintaining store cleanliness, stocking and counting inventory, learning about products and new arrivals, and assisting walk-in customers with recommendations.

Requirements

• Speak and write English; Spanish is a plus.
• Communicate effectively and build strong relationships with customers, peers, and leadership.
• Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
• Use basic math accurately, including operations with whole numbers, common fractions, and decimals.
• Work an assortment of days, evenings, and weekends as needed.
• Have a valid driver's license and an acceptable driving record.
• Have a high school diploma or equivalent.
• Meet the physical demands of the role, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.

Nice To Haves

• Automotive parts experience is preferred.
• Spanish language ability is a plus.

Responsibilities

• Pick, stage, and safely deliver parts to professional customers.
• Pick up returns and cores.
• Deliver weekly or monthly sales flyers and promote current sales and loyalty programs.
• Collect payments on credit accounts daily.
• Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights gathered during deliveries.
• Assist with upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
• Stock merchandise, including truck stocking and back stock, and perform cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED