Bilingual Store Driver (English/Spanish)

Advance Auto Parts•Denham Springs, LA

About The Position

The Bilingual Store Driver picks, stages, and safely delivers parts to professional customers; collects returns, cores, and credit-account payments; and distributes sales flyers while promoting current sales and loyalty programs. The role builds relationships with MainStreet and National Pro customers and shares delivery-related insights with the CPP. It also supports sales through upselling, cross-selling, and helping walk-in customers find suitable parts or services. The driver helps maintain store cleanliness, stocks trucks and back stock, performs cycle counts, and stays informed about inventory and new arrivals. The position requires safe driving, customer-focused communication, basic sales ability, and the ability to work a range of days, evenings, and weekends as needed. A high school diploma or equivalent and a valid driver's license with an acceptable driving record are required. Automotive parts experience is preferred.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Speak and write English, and communicate effectively with customers, peers, and leadership.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Perform basic arithmetic accurately, including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Ability to drive safely and navigate, use a delivery board system, locate and stock parts, and operate inventory systems and store equipment.
  • Friendly and persuasive communication, confidence engaging customers and promoting products, and a customer-service orientation.
  • Ability to identify customer needs and recommend solutions.
  • Willingness to learn about new products and sales techniques.
  • Ability to meet the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

  • Spanish language ability; the posting describes Spanish as a plus.
  • Automotive parts experience is preferred.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Deliver weekly and monthly sales flyers while promoting current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share insights from deliveries with the CPP.
  • Upsell and cross-sell products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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