Bilingual Sales Representative (Spanish)

GEICO•Lakeland, FL

6d•Hybrid

About The Position

GEICO is hiring a bilingual Spanish/English Auto Inside Sales Representative to provide insurance quotes, advise customers on coverage options, convert quotes into new policies, and explain the value of being a GEICO policyholder. The role handles incoming calls and does not involve cold calling. The position is based at GEICO’s Lakeland, Florida office. After completing in-office training, employees have the opportunity to work 80% on-site and 20% off-site, with additional off-site work available under GEICO Flex guidelines. Compensation includes a base salary of $20.00–$40,300 annually, with the opportunity to earn up to an additional $60,000 annually in performance incentives. Differentials include 10% for bilingual skills, 10% for evening shifts, and 20% for weekends. Licensed candidates with a Personal Lines or Property & Casualty license may qualify for a $1,500 sign-on bonus. Benefits include health and wellness coverage starting on the first day, immediate paid time off accrual, 13 paid holidays annually, a 401(k) with up to a 6% match and immediate vesting, tuition assistance, and no-cost licensing and continuing education. GEICO also offers eLearning courses, development programs, mentorship, and certification assistance.

Requirements

Fluency in Spanish and English is required.
At least 1 month of customer-facing sales experience is required.
A high school diploma or GED is required.
Excellent communication skills and the ability to build rapport quickly.
Adaptability, attention to detail, and the ability to prioritize and multitask across platforms.
Availability to work evenings, weekends, and holidays.

Nice To Haves

Three or more years of sales experience preferred.
Experience in high-volume call centers with KPIs and measurable goals preferred.
An active Personal Lines or Property & Casualty license preferred; training and exam fees are provided.
A college degree preferred.

Responsibilities

Manage incoming calls and engage potential customers to provide a positive, personalized sales experience.
Identify customer needs and recommend appropriate coverage solutions.
Stay informed about GEICO products and identify cross-selling opportunities.
Provide insurance quotes and advise customers on coverage options.
Convert quotes into new policies and explain the value of GEICO coverage.
Help customers choose coverage that provides suitable protection and peace of mind.

Benefits

Medical, dental, vision, flexible spending accounts, and other health and wellness benefits starting Day 1.
Paid time off accrual begins immediately.
13 paid holidays annually: 8 fixed and 5 floating.
401(k) with up to 6% match and immediate vesting.
Up to $5,250 annually in upfront tuition assistance through GEICO Strive.
Licensing and continuing education at no cost.
Hundreds of eLearning courses, development programs, mentorship, and certification assistance.
Up to $1,500 sign-on bonus for licensed candidates with a Personal Lines or Property & Casualty license.
Performance incentives of up to an additional $60,000 annually.
Bilingual, evening-shift, and weekend pay differentials.
Opportunity for off-site work after in-office training, including GEICO Flex additional off-site weeks.