Bilingual Retail Store Manager I

Mobilelink USA LLC•Fort Atkinson, WI

1d•$40,000 - $60,000•Onsite

About The Position

Mobilelink, the largest national Cricket dealer with over 500 stores, is seeking a Retail Store Manager to oversee the sales and operations of an assigned location. The manager is accountable for sales achievement, customer service results, operational standards, and inventory, and leads the team in meeting performance expectations. The role involves developing and managing employees and implementing company programs and processes. Employees may also be required to participate in outside sales events, community engagements, and promotional activities on behalf of Cricket Wireless.

Requirements

Fluent English speaking ability.
Two years of proven retail sales management experience, including interactive and commissioned sales.
Two years of experience recruiting, hiring, and developing successful store sales teams.
Excellent sales skills and demonstrated ability to meet or exceed performance standards.
Ability to motivate, lead, and develop others.
Ability to work flexible hours, including evenings, weekends, and holidays, according to business needs.
Ability to operate a personal computer, wireless equipment, copier, and fax.
Effective communication, presentation, and interpersonal skills.
Strong organizational skills and attention to detail.
Reliable transportation to assist at other locations within a 30-minute radius of the home store when needed.
Valid driver's license and auto insurance.

Responsibilities

Execute in-store sales, service, and customer experience initiatives.
Lead, coach, motivate, and develop the store team, and create an environment where employees can excel.
Deliver an exceptional customer experience.
Explain the compensation plan to employees and help them understand how to maximize sales.
Work with the District Manager and other appropriate parties to launch new products, services, and processes.
Train employees on new products and promotions.
Assist Human Resources and Loss Prevention with internal investigations.
Work on the sales floor to coach and develop store personnel.
Schedule and staff according to budgeted hours.
Maintain a clean and inviting store atmosphere.
Follow back-office compliance requirements, processes, procedures, reporting, documentation, and policies.
Respond promptly to communications and ensure required store training is completed on time.
Protect company assets.
Participate in outside sales events, community engagements, and promotional activities, including engaging customers, representing Cricket Wireless products and services, distributing marketing materials, and helping with event setup or breakdown.