Bilingual Retail Store Manager I

Mobilelink USA LLC•Corpus Christi, TX

6d•$40,000 - $60,000

About The Position

The Retail Store Manager is responsible for the overall sales and operations of an assigned store location. The manager leads the team and drives performance across sales achievement, customer service, operational standards, and inventory. The role involves demonstrating strong leadership, developing and managing the team, and implementing company programs and processes. Managers may also participate in outside sales events, community engagements, and promotional activities for Cricket Wireless, including engaging customers, representing products and services, distributing marketing materials, and helping set up or break down events. Participation in scheduled events is a condition of employment.

Requirements

Fluent English-speaking ability.
Two years of proven retail sales management experience, including interactive and commissioned sales.
Two years of experience recruiting, hiring, and developing successful store sales teams.
Excellent sales skills and demonstrated ability to meet or exceed performance standards.
Ability to motivate, lead, and develop others.
Ability to work flexible hours, including evenings, weekends, and holidays, according to business needs.
Ability to operate a personal computer, wireless equipment, copier, and fax.
Effective communication, presentation, and interpersonal skills.
Strong organizational skills and attention to detail.
Reliable transportation to assist at other locations within a 30-minute radius of the home store when needed.
Valid driver's license and auto insurance.

Responsibilities

Execute in-store sales, service, and customer experience initiatives.
Lead, coach, inspire, engage, and motivate the team to succeed.
Create a work environment where employees can excel and consistently deliver exceptional customer experiences.
Educate employees about the compensation plan and help them maximize sales.
Partner with the District Manager and other appropriate parties to launch new products, services, and processes.
Ensure employees are trained on new products and promotions.
Assist Human Resources and Loss Prevention with internal investigations.
Work on the sales floor to coach and develop store personnel.
Schedule and staff the store within budgeted hours.
Ensure the store provides a clean and inviting atmosphere for customers.
Follow back-office compliance requirements, processes, procedures, reports, documentation, and policies.
Respond to communications in a timely manner.
Ensure required training is completed on time within the store.
Protect company assets.
Participate in outside sales events, community engagements, and promotional activities, including customer engagement, product and service representation, marketing material distribution, and event setup or breakdown.