Bilingual Retail Sales Counter Person

Pick Your Part • Anaheim, CA

3d • Onsite

About The Position

Responsible for providing a superior customer service experience to all walk-in customers. The role provides immediate, high-quality service to retail and wholesale customers, helps identify vehicle-specific parts using inventory software, and processes cash and credit transactions at the front counter. It also coordinates with parts pullers, maintains physical product displays, and inspects returned parts to process credits or warranty claims. Spanish bilingual ability is required, and the employee assumes other duties as assigned.

Requirements

• Strong customer service background.
• Ability to communicate effectively.
• Bilingual Spanish ability is required.
• Ability to establish priorities and demonstrate effective time-management skills.
• Ability to work in a team-oriented environment.
• Attention to detail and accuracy in work assignments.
• Strong problem-solving skills.
• Flexibility to work variable schedules, including weekends.

Nice To Haves

• High school diploma or GED equivalent preferred; college coursework desired.
• Prior automotive experience and knowledge of automotive parts preferred.
• Two to three years of prior customer service relations preferred.

Responsibilities

• Provide immediate, high-quality service to walk-in retail and wholesale customers.
• Use inventory software to help customers identify exact parts for their vehicles, with vehicles on-site.
• Manage the front counter and process cash and credit transactions using POS systems.
• Coordinate with parts pullers to retrieve parts for customers who request that the company pull them.
• Set up and maintain physical displays of popular parts, such as batteries, fluids, and tools, to encourage impulse sales.
• Inspect parts returned by walk-in customers and verify their condition to process credits or warranty claims.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED