Parts Counter Person

Route 128 Honda•Reading, MA

About The Position

Route 128 Honda is seeking a motivated, customer-focused Parts Counter Person to join its growing Parts Department in Reading, Massachusetts. The dealership describes itself as a high-volume Honda dealer with a team-focused culture, opportunities for advancement, and a commitment to employee growth. The role supports retail and wholesale customers as well as service technicians, while helping maintain accurate, organized parts inventory and providing exceptional service in person and over the phone.

Requirements

  • Strong customer service and communication skills.
  • Ability to work in a fast-paced, high-volume environment.
  • Excellent attention to detail and organizational skills.
  • Computer proficiency and ability to learn dealership software.
  • Team-oriented attitude and strong work ethic.
  • Valid driver's license and clean driving record.

Nice To Haves

  • Automotive parts experience is preferred.
  • Honda experience is a plus but is not required.
  • Familiarity with CDK is preferred.

Responsibilities

  • Assist retail and wholesale customers with automotive parts purchases.
  • Support service technicians by accurately identifying and supplying needed parts.
  • Maintain parts inventory accuracy and organization.
  • Process parts orders, returns, and special orders.
  • Receive and stock incoming inventory.
  • Use dealership software and manufacturer catalogs to identify parts.
  • Provide exceptional customer service in person and over the phone.
  • Work collaboratively with the service and sales departments.

Benefits

  • Competitive pay based on experience.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Paid vacation and holidays.
  • Ongoing training and career development.
  • Employee purchase and service discounts.
  • Positive work environment with opportunities for advancement.
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