Bilingual Retail Sales Counter Person

Pick Your Part • Anaheim, CA

3d • Onsite

About The Position

Responsible for providing a superior customer service experience to all walk-in customers. Provide immediate, high-quality service to retail and wholesale customers; use inventory software to identify exact vehicle parts; manage the front counter and process cash and credit transactions using POS systems; coordinate with parts pullers when customers request that the company pull parts; set up and maintain displays of popular parts to encourage impulse sales; and inspect returned parts to verify their condition and process credits or warranty claims. Bilingual Spanish is required. The employee may also perform other duties as assigned.

Requirements

• Bilingual Spanish is required.
• Strong customer service background.
• Ability to communicate effectively.
• Ability to establish priorities and demonstrate effective time-management skills.
• Ability to work in a team-oriented environment.
• Attention to detail and accuracy in work assignments.
• Strong problem-solving skills.
• Flexibility to work variable schedules, including weekends.

Nice To Haves

• High school diploma or GED equivalent preferred; college coursework desired.
• Prior automotive experience and knowledge of automotive parts preferred.
• Two to three years of prior customer service relations experience preferred.

Responsibilities

• Provide immediate, high-quality service to walk-in retail and wholesale customers.
• Use inventory software to help customers identify exact parts for their vehicles.
• Manage the front counter and process cash and credit transactions using POS systems.
• Coordinate with parts pullers to retrieve parts for customers who request this service.
• Set up and maintain displays of popular parts, such as batteries, fluids, and tools.
• Inspect parts returned by walk-in customers and process credits or warranty claims as appropriate.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED