Bilingual Retail Sales Associate

2020 Companies•Laredo, TX

7d•$52,000 - $70,200•Onsite

About The Position

2020 Companies is hiring a bilingual Energy Sales Specialist to represent Reliant by NRG in retail, kiosk, and event settings. The role promotes electricity plans, engages with customers, assesses their needs, and supports new enrollments and sales goals. The position offers paid training, a $14.00-per-hour guarantee, uncapped commissions, and next-day pay through Daily Pay. Average weekly earnings are stated as $1,000–$1,350, with top earners reaching up to $2,500 per week. The associate welcomes and assists customers, explains products and services, recommends options, and helps customers make selections. They maintain professional relationships with customers and teammates, accurately track and report sales and other activity, complete paperwork, and keep the work station or kiosk clean and presentable. The role requires flexible availability, including evenings, weekends, and holidays, and may involve travel to event locations and physical event setup and teardown. 2020 Companies describes opportunities for internal promotion, career pathing, personal development, and professional stretch assignments. The company states that it is committed to an inclusive workplace and is an equal opportunity employer.

Requirements

High school diploma or equivalent.
At least six months of prior sales, retail, telecommunications, or marketing experience.
Fluent in English and Spanish, including the ability to read, write, and speak Spanish.
Strong communication, presentation, interpersonal, and problem-solving skills.
Demonstrated knowledge of products and services.
Ability to work independently and as part of a team, including in a fast-paced environment.
Ability to multitask and handle customer objections.
Integrity and commitment to customer satisfaction.
Ability to maintain customer confidentiality.
Comfort with physical tasks such as lifting and event setup and teardown.
Reliable transportation and willingness to travel to event locations.
Flexible availability, including evenings, weekends, and holidays.

Responsibilities

Promote Reliant electricity plans to consumers and support new enrollments.
Help customers identify suitable energy solutions and potentially lower their energy costs.
Welcome customers, offer assistance, assess their needs, and recommend products or services.
Provide product and service information and help customers make selections with confidence.
Build relationships with customers and teammates and contribute to team sales goals.
Meet or exceed monthly and weekly sales quotas or goals.
Accurately document and report sales, track and communicate activity to Retail Operations, and submit complete and accurate paperwork.
Maintain a clean, organized, functional, and presentable work station or kiosk.
Maintain professional interactions and protect customer confidentiality.
Attend work regularly and promptly.
Travel to event locations as needed and perform event setup and teardown.