Bilingual Retail Sales Associate
About The Position
2020 Companies is hiring a full-time Bilingual Retail Sales Associate, or Energy Pro, to represent Reliant, by NRG, at Walmart 461 in Eagle Pass, Texas. The role sells and promotes Reliant electricity plans in a local retail environment, engaging customers, understanding their needs, and helping them find suitable services. The position includes paid training and offers a $16-per-hour base wage paid weekly, plus uncapped commission. This is an in-store sales role; it does not involve door-to-door sales, cold calling, or telemarketing. The associate welcomes customers, provides information and assistance, recommends products or services, and works toward personal sales goals while collaborating with teammates. They are responsible for accurate sales and activity reporting, complete paperwork, and keeping their workstation or kiosk clean and presentable. Performance is measured in part by attendance, sales quota attainment, and customer or client satisfaction. 2020 Companies describes an inclusive workplace and offers opportunities for career growth, advancement, personal development, and professional stretch assignments.
Requirements
- High school diploma or equivalent.
- At least six months of prior sales, retail, telecom, or marketing experience.
- Fluency in English and Spanish, including the ability to read, write, and speak Spanish.
- Demonstrated knowledge of products and services.
- Excellent communication, presentation, interpersonal, and problem-solving skills.
- Integrity and commitment to customer satisfaction.
- Ability to multitask in a fast-paced, team environment.
- Availability to work evenings, weekends, and holidays as needed.
- Ability to maintain customer confidentiality.
Responsibilities
- Sell products and services in retail stores, kiosks, and/or event environments.
- Engage consumers about Reliant electricity plans and help customers in the community lower their energy costs.
- Welcome customers courteously, offer assistance, and suggest solutions.
- Direct customers to displays, assess their needs, and recommend products or services that fit those needs.
- Provide information about products and services and help customers make selections with confidence.
- Meet or exceed personal monthly sales goals and established monthly or weekly sales quotas.
- Build professional relationships with customers and fellow employees, and collaborate with the team to accomplish goals.
- Accurately document and report sales and track and communicate activity to Retail Operations.
- Submit paperwork completely and accurately.
- Keep the workstation or kiosk clean, well-organized, functional, and presentable.
- Maintain regular and prompt attendance and contribute to customer and client satisfaction.
Benefits
- $16 per hour base pay, paid weekly, plus uncapped commission.
- Paid training course.
- Career growth and advancement opportunities.
- Next-day, on-demand pay through DailyPay.
- Health benefits.
- Paid time off.
- 401(k) with company match.
- Paid holidays.
- Personal development opportunities and professional stretch assignments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
