Bilingual Retail Sales Associate

2020 Companies • Houston, TX

4d • Onsite

About The Position

2020 Companies is hiring a bilingual Retail Sales Associate to represent Reliant Energy at a Walmart retail location and other event settings. The associate promotes electricity plans, engages customers, identifies their needs, explains services, and drives new enrollments and sales. The position includes paid training, base pay with uncapped commissions, and opportunities for career advancement through internal promotions.

Associates sell products and services in retail, kiosk, and event environments; maintain professional interactions with customers and coworkers; and work toward individual sales goals. They welcome and assist customers, direct them to displays, recommend suitable products and services, help customers make informed selections, and accurately document and report sales and other activity. They also keep their workstation or kiosk clean and presentable, complete required paperwork, and contribute to team goals.

The role requires fluency in both English and Spanish, including the ability to read, write, and speak Spanish. It involves physical tasks such as lifting and event setup and teardown, and requires reliable transportation and willingness to travel to event locations. Flexible availability is needed, including evenings, weekends, and holidays. The listed work location is Walmart 2257 in Houston, Texas.

Requirements

• Fluency in English and Spanish, including the ability to read, write, and speak Spanish.
• High school diploma or equivalent.
• At least six months of prior sales, retail, telecommunications, or marketing experience.
• Strong experience in retail or event sales, or event marketing.
• Demonstrated knowledge of products and services.
• Strong communication, presentation, interpersonal, and problem-solving skills.
• Ability to work both independently and as part of a team in a fast-paced environment and to multitask.
• Integrity and commitment to customer satisfaction and confidentiality.
• Ability to perform physical tasks, including lifting and event setup and teardown.
• Reliable transportation and willingness to travel to event locations.
• Availability to work evenings, weekends, and holidays as needed.

Responsibilities

• Promote Reliant electricity plans and help customers understand available services and potential energy-cost savings.
• Sell products and services in retail stores, kiosks, and event environments, and drive customer enrollments.
• Welcome customers, offer assistance, assess their needs, and recommend suitable products and services.
• Provide product and service information and help customers make selections with confidence.
• Meet or exceed personal weekly and monthly sales goals and contribute to team sales results.
• Build strong relationships with customers and teammates and maintain professional interactions.
• Handle customer objections and resolve questions using communication and problem-solving skills.
• Accurately document and report sales, track and communicate activity to Retail Operations, and submit paperwork completely and accurately.
• Keep the workstation or kiosk clean, organized, functional, and presentable.
• Attend work regularly and promptly and support customer satisfaction.
• Travel to event locations and assist with physical event setup and teardown.

Benefits

• Paid training.
• Uncapped commissions.
• Base pay with a $16.00 per hour guarantee.
• Next-day pay through Daily Pay.
• Career advancement through internal promotions and career pathing.
• Health benefits.
• Paid time off.
• 401(k) with company match.
• Paid holidays.
• Personal development opportunities and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED