Bilingual Retail Sales Associate

2020 Companies • Frisco, TX

6d • Onsite

About The Position

NECOA, by Coway, and 2020 Companies are hiring a full-time Spanish-bilingual Retail Sales Associate to represent NECOA water purification products in a shopping mall retail store. The associate demonstrates products, engages customers, creates memorable experiences, and helps customers select products that meet their needs. The role also involves maintaining a clean, functional, demo-ready retail display, building professional relationships with store management and employees, and reporting sales activity and competitive insights.

The position requires fluency in English and Spanish, including the ability to read, write, and speak Spanish. Applicants should be comfortable engaging with customers and demonstrating products after training, and able to use a selling process that addresses objections and connects products to customer needs. The role includes sales goals and requires accurate documentation and communication of sales and other activity to Retail Operations.

The work location is Stonebriar Centre Mall in Frisco, Texas. Friday, Saturday, and Sunday availability is listed, and the position may require evenings, weekends, and holidays as needed. Paid online training is provided.

Requirements

• Fluency in English and Spanish, including the ability to read, write, and speak Spanish.
• High school diploma or equivalent.
• One year of job experience required, as stated in the overview.
• Six months of prior sales, retail, telecom, or marketing experience, as stated in the qualifications.
• Demonstrated knowledge of products and services.
• Excellent communication, presentation, interpersonal, and problem-solving skills.
• Ability to multitask in a fast-paced team environment.
• Ability to maintain customer confidentiality.
• Impeccable integrity and commitment to customer satisfaction.
• Availability to work Friday, Saturday, and Sunday, and evenings, weekends, and holidays as needed.
• Comfort engaging with customers and demonstrating products after training.
• Ability to engage in a selling process that overcomes objections and connects with customer needs.
• Outgoing personality, eagerness to learn, and problem-solving and technology skills.

Nice To Haves

• Retail or customer service experience is a plus.
• Training or product demonstration experience is a plus.

Responsibilities

• Demonstrate NECOA water purification products in the branded retail store.
• Engage customers, build rapport, create a memorable experience, and offer assistance.
• Assess customer needs and recommend products and services that fit those needs.
• Provide product and service information and help customers make selections.
• Build customer confidence and use a sales process that addresses objections.
• Maintain professional relationships and interactions with store management, staff, customers, and fellow employees.
• Maintain product displays and the work station or kiosk so they are clean, organized, functional, presentable, and ready for demonstrations.
• Meet or exceed personal monthly sales goals and established weekly or monthly sales quotas.
• Accurately document and report sales and track and communicate activity to Retail Operations.
• Submit paperwork completely and accurately.
• Report competitive insights and contribute to team efforts.
• Maintain customer confidentiality.

Benefits

• $20–$22 per hour base pay, paid weekly.
• Monthly sales bonuses.
• On-demand next-day pay through DailyPay.
• Paid online training.
• Health benefits.
• Paid time off.
• 401(k) with company match.
• Paid holidays.
• Career pathing options.
• Personal development opportunities.
• Professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED