Bilingual Retail Sales Associate

2020 Companies • Arlington, TX

6d • Onsite

About The Position

NECOA, by Coway, and 2020 Companies are hiring a full-time Spanish-bilingual Retail Sales Associate to represent NECOA water purification products in a shopping mall retail store. The associate demonstrates products, helps customers select products suited to their needs, builds rapport, and creates a positive customer experience. The role also involves maintaining professional relationships with store management and staff, keeping displays and the work area clean and ready for demonstrations, accurately documenting sales and activity, and reporting competitive insights.

The associate is expected to meet monthly sales goals, provide courteous and knowledgeable customer assistance, and contribute to team results. Regular and prompt attendance, customer satisfaction, and meeting established sales quotas are performance measures. The role requires availability for evenings, weekends, and holidays as needed; Friday and Saturday and Sunday availability is also noted. Paid training is completed online.

Requirements

• Fluency in English and Spanish, including the ability to read, write, and speak Spanish.
• High school diploma or equivalent.
• At least six months of prior sales, retail, telecom, or marketing experience; the posting also states that one year of job experience is required.
• Demonstrated knowledge of products and services.
• Excellent communication, presentation, interpersonal, and problem-solving skills.
• Ability to multitask in a fast-paced team environment.
• Ability to maintain customer confidentiality.
• Impeccable integrity and commitment to customer satisfaction.
• Availability to work evenings, weekends, and holidays as needed.
• Comfort engaging customers and demonstrating products after training.
• Ability to engage in a sales process that overcomes objections and connects with customer needs.
• Regular and prompt attendance.

Nice To Haves

• Retail or customer service experience.
• Training or product demonstration experience.
• Problem-solving and tech-savvy enthusiasm, an outgoing personality, and eagerness to learn.

Responsibilities

• Demonstrate NECOA water purification products in the branded retail store.
• Engage customers, build rapport, and create a memorable experience.
• Welcome customers, offer assistance, assess their needs, and recommend products and services that fit those needs.
• Help customers make selections by providing product information and building customer confidence.
• Use a selling process that connects products to customer needs and addresses objections.
• Build and maintain professional relationships with store management and staff.
• Maintain displays and the work station or kiosk so they are clean, organized, functional, presentable, and ready for demonstrations.
• Meet or exceed personal monthly sales goals and established sales quotas.
• Accurately document and report sales, track and communicate activity to Retail Operations, and submit paperwork accurately and completely.
• Report competitive insights.
• Contribute to team effort by completing related tasks.
• Maintain customer confidentiality and provide courteous customer service.

Benefits

• Monthly sales bonuses.
• Paid weekly.
• Next-day on-demand pay through DailyPay.
• Paid online training.
• Health benefits.
• Paid time off.
• 401(k) with company match.
• Paid holidays.
• Long-term career pathing options.
• Personal development opportunities.
• Professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED