Bilingual Retail Sales Associate
About The Position
NECOA, by Coway, and 2020 Companies are hiring a full-time Spanish-bilingual Retail Sales Associate to promote NECOA water purification products in a branded retail store at The Parks Mall at Arlington. The associate demonstrates products, engages customers, builds rapport, and tailors product demonstrations to customer needs. The role also involves maintaining professional relationships with store management and staff, keeping displays clean and demo-ready, and reporting sales activity and competitive insights. The associate sells products and services, welcomes customers, assesses their needs, recommends suitable products, provides product information, and helps customers make selections. They are expected to meet or exceed sales goals, accurately document and report sales and other activity, complete paperwork, contribute to team efforts, and keep the work area clean, organized, functional, and presentable. The role requires Spanish fluency across reading, writing, and speaking. The associate must be available for evenings, weekends, and holidays as needed; Friday, Saturday, and Sunday availability is also specified. The employer describes paid online training and offers health benefits, paid time off, and a 401(k) with company match. Pay is listed at $18–$20 per hour, with monthly sales bonuses and weekly pay.
Requirements
- Fluency in Spanish, including the ability to read, write, and speak Spanish.
- One year of job experience required, as stated in the overview.
- High school diploma or equivalent required.
- Six months of prior sales, retail, telecom, or marketing experience, as stated in the qualifications.
- Demonstrated knowledge of products and services.
- Excellent communication, presentation, interpersonal, and problem-solving skills.
- Integrity and commitment to customer satisfaction.
- Ability to multitask in a fast-paced, team environment.
- Ability to maintain customer confidentiality.
- Availability to work evenings, weekends, and holidays as needed; Friday, Saturday, and Sunday availability is specified.
Nice To Haves
- Retail or customer service experience is a plus.
- Training or product demonstration experience is a plus.
- A problem-solving, tech-savvy attitude.
- Outgoing personality and eagerness to learn.
- Comfort engaging with customers and demonstrating products after training.
- Ability to overcome objections and connect customer needs with products.
Responsibilities
- Demonstrate NECOA water purification products in the branded retail store.
- Engage customers, build rapport, and create a memorable customer experience.
- Welcome customers, offer assistance, assess their needs, and suggest products that fit those needs.
- Provide information about products and services and help customers make selections.
- Sell products and services and meet or exceed personal monthly and weekly sales goals or quotas.
- Maintain professional relationships and interactions with customers, store management, staff, and fellow employees.
- Maintain product displays and the work station or kiosk so they are clean, organized, functional, presentable, and ready for demonstrations.
- Accurately document and report sales and communicate activity to Retail Operations.
- Submit paperwork completely and accurately.
- Report competitive insights.
- Contribute to team efforts by completing related tasks.
- Maintain customer confidentiality.
Benefits
- $18–$20 per hour base pay, paid weekly.
- Monthly sales bonuses.
- Next-day on-demand pay through DailyPay.
- Paid online training.
- Health benefits.
- Paid time off.
- 401(k) with company match.
- Paid holidays.
- Long-term career pathing options.
- Personal development opportunities.
- Professional stretch assignments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
