Bilingual Retail Sales Associate

2020 Companies•Laredo, TX

6d•Onsite

About The Position

Represent Reliant Energy at retail stores, kiosks, and event locations by promoting electricity plans, engaging with customers, and driving new enrollments. Help customers identify their needs, understand available products and services, and find energy solutions that may lower their costs. The role involves meeting sales goals, maintaining professional customer and teammate interactions, accurately documenting sales and activity, and keeping the work station clean and presentable. The position includes paid training, a $14.00 per hour guarantee with commission-based pay, and opportunities for career advancement through internal promotions. The posting states average earnings of $1,000–$1,350 per week, with top earners reaching up to $2,500 per week. The work is based at HEB 586 in Laredo, Texas, and may include retail, kiosk, and event environments. Reliable transportation and willingness to travel to event locations are required. Flexible availability is needed, including evenings, weekends, and holidays. The role requires fluency in English and Spanish, including the ability to read, write, and speak Spanish.

Requirements

Fluency in both English and Spanish, including the ability to read, write, and speak Spanish.
High school diploma or equivalent.
At least six months of prior sales, retail, telecommunications, or marketing experience.
Strong experience in retail or event sales, or event marketing.
Demonstrated knowledge of products and services.
Strong communication, presentation, interpersonal, and problem-solving skills.
Ability to work independently and as part of a team in a fast-paced environment.
Ability to multitask in a fast-paced, team environment.
Integrity and commitment to customer satisfaction.
Ability to maintain customer confidentiality.
Reliable transportation and willingness to travel to event locations.
Availability to work evenings, weekends, and holidays as needed.
Comfort with physical tasks such as lifting and event setup and teardown.

Responsibilities

Promote Reliant electricity plans to consumers and help customers explore ways to lower energy costs.
Sell products and services in retail stores, kiosks, and event environments.
Welcome customers courteously, assess their needs, and suggest products and services that fit those needs.
Provide information about products and services and help customers make selections with confidence.
Identify customer needs and handle objections.
Build strong relationships with customers and teammates, contributing to team sales goals.
Meet or exceed personal monthly sales goals and established weekly or monthly quotas.
Accurately document and report sales and submit paperwork completely and accurately.
Track and communicate activity to Retail Operations.
Keep the work station or kiosk clean, organized, functional, and presentable.
Maintain professional interactions with customers and fellow employees.
Maintain customer confidentiality and contribute to customer satisfaction.
Attend work regularly and promptly.
Work with teammates to achieve goals and celebrate successes.