Bilingual Retail Sales Associate
About The Position
2020 Companies is hiring a bilingual Retail Sales Associate to represent Reliant by NRG in a Walmart retail setting and at event locations. The role promotes Reliant electricity plans, engages customers, identifies their needs, explains products and services, and drives new enrollments and sales. Compensation is commission-based with a $14.00 per hour guarantee; the posting states average combined base pay and commission of $1,000–$1,350 per week, with top earners reaching up to $2,500 per week. Paid training, next-day pay through Daily Pay, and opportunities for advancement are offered. Associates sell in retail stores, kiosks, and event environments; provide courteous customer assistance; accurately document and report sales and other activity; and maintain a clean, organized, functional, and presentable work area. Performance is measured by attendance, sales quotas and goals, and customer or client satisfaction. The position requires fluent English and Spanish, including the ability to read, write, and speak Spanish. It also requires evening, weekend, and holiday availability as needed, reliable transportation, and willingness to travel to event locations. Physical tasks may include lifting and event setup and teardown.
Requirements
- Fluency in English and Spanish, including the ability to read, write, and speak Spanish.
- High school diploma or equivalent.
- At least six months of prior sales, retail, telecommunications, or marketing experience.
- Strong experience in retail or event sales, or event marketing.
- Demonstrated knowledge of products and services.
- Strong communication, presentation, interpersonal, and problem-solving skills.
- Ability to multitask in a fast-paced team environment and work both independently and as part of a team.
- Integrity and commitment to customer satisfaction.
- Ability to maintain customer confidentiality.
- Reliable transportation and willingness to travel to event locations.
- Comfort with physical tasks such as lifting and event setup and teardown.
- Availability to work evenings, weekends, and holidays as needed.
Responsibilities
- Promote Reliant electricity plans and help customers find energy solutions, including ways to lower energy costs.
- Sell products and services in retail stores, kiosks, and event environments, and drive new enrollments.
- Welcome customers, assess their needs, recommend suitable products and services, and help them make selections.
- Provide information on products and services and build customer confidence during the sales process.
- Identify customer needs and handle objections.
- Meet or exceed personal monthly sales goals and established weekly or monthly quotas.
- Build relationships with customers and teammates and contribute to team goals.
- Accurately document and report sales and track and communicate activity to Retail Operations.
- Keep the workstation or kiosk clean, organized, functional, and presentable.
- Submit paperwork completely and accurately.
- Maintain professional interactions with customers and fellow employees and protect customer confidentiality.
- Attend work regularly and promptly.
Benefits
- Paid training
- Uncapped commissions
- Next-day pay via Daily Pay
- Career advancement through internal promotions and career pathing
- Health benefits
- Paid time off
- 401(k) with company match
- Paid holidays
- Personal development opportunities
- Professional stretch assignments
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
