Bilingual Retail Sales Associate

2020 Companies•Weslaco, TX

18d•Onsite

About The Position

Represent Reliant Energy at a Walmart retail location and engage customers to promote electricity plans and drive new enrollments. The role combines customer service and sales in retail, kiosk, and/or event environments. Associates learn about customer needs, explain products and services, help customers make selections, and work toward individual and team sales goals. The position offers paid training, a $14.00-per-hour guarantee with commission-based pay, next-day pay through Daily Pay, and opportunities for career advancement. The posting states average earnings of $1,000–$1,350 per week, with top earners reaching up to $2,500 per week. Associates are expected to maintain a clean, organized, and presentable workstation; accurately document and report sales and other activity; and submit paperwork accurately. Performance is measured by attendance, sales quotas and goals, and customer/client satisfaction. The role requires fluent English and Spanish, including the ability to read, write, and speak Spanish. Work may include physical tasks such as lifting and event setup and teardown, and requires reliable transportation and travel to event locations.

Requirements

Fluent in English and Spanish, including the ability to read, write, and speak Spanish.
High school diploma or equivalent.
At least six months of prior sales, retail, telecommunications, or marketing experience.
Strong experience in retail or event sales, or event marketing.
Demonstrated knowledge of products and services.
Strong communication, presentation, interpersonal, and problem-solving skills.
Ability to work independently and as part of a team in a fast-paced environment and to multitask.
Integrity and commitment to customer satisfaction; ability to maintain customer confidentiality.
Flexible availability, including evenings, weekends, and holidays as needed.
Reliable transportation and willingness to travel to event locations.
Ability to perform physical tasks, including lifting and event setup and teardown.

Responsibilities

Promote Reliant electricity plans to consumers and help customers lower energy costs.
Sell products and services in retail stores, kiosks, and/or event environments.
Welcome customers courteously, offer assistance, assess their needs, and suggest suitable products and services.
Provide product and service information and help customers make selections with confidence.
Build relationships with customers and teammates; contribute to team goals.
Meet or exceed personal monthly sales goals and established weekly or monthly sales quotas.
Accurately document and report sales, track and communicate activity to Retail Operations, and submit paperwork completely and accurately.
Maintain a clean, well-organized, functional, and presentable workstation or kiosk.
Maintain professional interactions with customers and fellow employees.
Attend work regularly and promptly; support customer satisfaction standards.
Travel to event locations and perform physical tasks such as lifting and event setup and teardown.