Bilingual Patient Service Representative

Lumexa Imaging • Tulsa, OK

9d • Onsite

About The Position

Touchstone Medical Imaging is seeking an experienced, patient care-oriented Bilingual Patient Service Representative to support its Midtown location in Tulsa, Oklahoma, on a full-time basis. The role supports outpatient diagnostic imaging services and involves patient scheduling and check-in, insurance and authorization support, phone coverage, data accuracy, and patient-record processing. The schedule is Monday through Friday, 10:30 a.m. to 7:00 p.m., plus a rotating Saturday.

Requirements

• 1–4 years of experience in a medical office setting or hospital.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multitask.

Nice To Haves

• Experience in authorizations and insurance verification is preferred.
• Bilingual English/Spanish skills are highly preferred.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to the billing office.
• Verify insurance.
• Ensure accuracy of patient data entered into the system.
• Process requests and file patient records.

Benefits

• Premium base pay.
• Competitive shift differential.
• Monthly bonus opportunities.
• Medical, dental, vision, life, and pharmacy plans.
• 401(k) with employer contribution.
• Paid short-term disability.
• Paid vacation time.
• PTO accrual beginning Day 1.
• Colleague referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed