Bilingual Patient Coordinator

Choice Healthcare Services • Albuquerque, NM

2d

About The Position

The Patient Coordinator (Front Office Receptionist) schedules appointments, performs patient check-in and check-out, assists with checkout duties as needed, and handles administrative tasks. The role is with CHOICE Healthcare Services, whose mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States and delivers care to children in its communities.

Requirements

• High school diploma or equivalent.

Nice To Haves

• At least 6 months of healthcare or dental front-office experience.
• Bilingual in Spanish.

Responsibilities

• Collect and process payments.
• Import authorizations received by mail and call parents.
• Schedule treatment and recall appointments.
• Confirm treatment appointments.
• Answer calls throughout the day.
• Process no-show reports.
• Schedule patients from the ASAP list.
• Check patients in and out.
• Verify information on file.
• Verify insurance eligibility.
• Call patients who are more than 10 minutes late.
• Confirm and schedule observation appointments.
• Work on the daily sign-in sheet.
• Scan new patient paperwork and enter it into the system.
• Maintain regular, predictable attendance.
• Get along and work effectively with others.

Benefits

• Support for wellbeing and work-life balance.
• Professional and personal growth.
• Experienced leadership support.
• Fun and supportive team dynamic with events and celebrations.
• Comprehensive benefit package.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED