Bilingual On-Site Manager

Ascend Staffing•Suffolk, VA

1d•Onsite

About The Position

Ascend Staffing is hiring a full-time, direct-hire Bilingual On-Site Manager in Suffolk, Virginia. The role serves as the primary point of contact for temporary employees and supports recruiting, onboarding, employee relations, and daily staffing operations. The manager works with employees, client supervisors, and Ascend Staffing branch personnel to provide responsive service and maintain appropriate staffing levels. The position involves a fast-paced, people-focused environment and requires walking throughout a warehouse to support employees on site.

Requirements

Bilingual in English and Spanish, with the ability to communicate effectively with employees and clients in both languages.
At least 1 year of professional experience in customer service, recruiting, human resources, or a related field.
Excellent communication, interpersonal, and problem-solving skills.
Strong organizational skills and the ability to manage multiple responsibilities.
Ability to handle sensitive employee situations professionally and maintain confidentiality.
Basic computer skills, including email, Microsoft Office, and data entry.
Ability to work independently while maintaining effective communication with branch management and client supervisors.
Willingness to work a flexible Monday–Friday schedule based on client needs.

Nice To Haves

Previous recruiting, staffing, or human resources experience.
Experience in a warehouse, distribution, manufacturing, or light industrial environment.
Experience with employee onboarding, attendance management, or performance counseling.
Familiarity with applicant tracking systems (ATS), employee records, or staffing software.
Previous experience supporting large groups of employees in a fast-paced environment.

Responsibilities

Recruit, screen, interview, and onboard employees to meet client staffing requirements.
Coordinate employee assignments, orientations, and onboarding activities.
Assist with hiring events, job fairs, and other recruiting initiatives.
Serve as the primary point of contact for on-site employees, offering support and answering employment-related questions.
Communicate regularly with client supervisors and Ascend Staffing branch personnel about staffing needs and employee performance.
Address performance concerns through coaching, counseling, and disciplinary discussions when necessary.
Walk throughout the warehouse to check on employees, address concerns, and provide on-site workforce support.
Assist with daily staffing operations, attendance tracking, and employee-related issues.
Prepare, maintain, and submit accurate weekly reports.
Resolve employee and client concerns promptly and professionally.
Support workforce planning and recruiting efforts to maintain appropriate staffing levels.
Follow company policies, safety procedures, and applicable employment regulations.