Bilingual On-Site Manager

Ascend Staffing•Richardson, TX
•Onsite

About The Position

Ascend Staffing is hiring a Bilingual On-Site Manager in Plano, Texas. The manager serves as the primary point of contact for temporary employees and supports recruiting, onboarding, employee relations, and daily staffing operations. The role involves providing service to employees and clients, maintaining staffing operations, and helping resolve workplace concerns. The position is full-time and direct hire with Ascend Staffing, with a Monday–Friday schedule and pay of $18–$19 per hour depending on experience. Ascend Staffing connects people with career opportunities and provides staffing solutions to businesses. The company has operated since 1969 and describes its mission as partnering with employees, clients, and the community to create opportunities for growth and mutual success. It values relationships, accountability, professional development, and making a meaningful difference in people's lives.

Requirements

  • Bilingual in English and Spanish, with the ability to communicate effectively with employees and clients in both languages.
  • At least 1 year of professional experience in customer service, recruiting, human resources, or a related field.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Strong organizational skills and the ability to manage multiple responsibilities.
  • Ability to handle sensitive employee situations professionally and maintain confidentiality.
  • Basic computer skills, including email, Microsoft Office, and data entry.
  • Ability to work independently while maintaining effective communication with branch management and client supervisors.
  • Willingness to work a flexible Monday–Friday schedule based on client needs.

Nice To Haves

  • Previous recruiting, staffing, or human resources experience.
  • Experience working in a warehouse, distribution, manufacturing, or light industrial environment.
  • Experience with employee onboarding, attendance management, or performance counseling.
  • Familiarity with applicant tracking systems (ATS), employee records, or staffing software.
  • Previous experience supporting large groups of employees in a fast-paced environment.

Responsibilities

  • Recruit, screen, interview, and onboard employees to meet client staffing requirements.
  • Coordinate employee assignments, orientations, and onboarding activities.
  • Assist with hiring events, job fairs, and other recruiting initiatives.
  • Serve as a primary point of contact for on-site employees, providing support and answering employment-related questions.
  • Communicate regularly with client supervisors and Ascend Staffing branch personnel about staffing needs and employee performance.
  • Address employee performance concerns through coaching, counseling, and disciplinary discussions when necessary.
  • Walk throughout the warehouse to check on employees, address concerns, and provide on-site workforce support.
  • Assist with daily staffing operations, attendance tracking, and employee-related issues.
  • Prepare, maintain, and submit accurate weekly reports.
  • Help resolve employee and client concerns promptly and professionally.
  • Support workforce planning and recruiting efforts to maintain appropriate staffing levels.
  • Follow company policies, safety procedures, and applicable employment regulations.

Benefits

  • Competitive hourly pay based on experience
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k) with company contribution
  • Direct deposit payment options
  • Training and professional development
  • Opportunities for career growth and advancement
  • Supportive team environment
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