Bilingual Medical Receptionist- Pediatric Urgent Care

CareAbout•Riverhead, NY
•$22 - $24•Onsite

About The Position

Allied Physicians Group is hiring a Bilingual Medical Receptionist for its pediatric urgent care location in Riverhead, New York. The receptionist is the first point of contact for pediatric patients and their families, helping create a welcoming and compassionate experience while keeping patient flow moving in a fast-paced setting. The role supports providers and clinical staff from patient check-in through check-out. The position has evening and weekend shifts: 4:00 PM–12:00 AM on weekdays and 12:00 PM–12:00 AM on weekends. Compensation is listed as $22–$24 per hour. Benefits described for employees working at least 30 hours per week include medical, dental, and vision coverage; FSA or HSA options; a 401(k) with up to a 4% employer match; paid time off; life insurance; NYS short-term disability; optional supplemental insurance; wellness programs and coaching; pet insurance options; and employee discounts.

Requirements

  • Pediatric or urgent care experience is required.
  • Bilingual English/Spanish skills are required.
  • Experience verifying insurance and collecting patient payments.
  • Strong customer service and communication skills.
  • Ability to multitask in a fast-paced healthcare environment.
  • Experience with EMR systems is required.
  • Excellent organizational skills and attention to detail.
  • Professional, compassionate, and team-oriented mindset.

Nice To Haves

  • At least 2 years of medical receptionist experience is preferred.
  • athenaOne experience is a plus.

Responsibilities

  • Welcome and check in pediatric patients and their families.
  • Verify insurance eligibility and collect required documentation.
  • Schedule appointments and manage patient registrations.
  • Collect co-pays and process payments accurately.
  • Answer incoming phone calls and assist with patient inquiries.
  • Coordinate patient flow between the front desk and the clinical team.
  • Maintain accurate patient demographics and electronic medical records.
  • Obtain required authorizations and complete registration paperwork.
  • Deliver exceptional customer service and create a positive experience for every family.

Benefits

  • Medical, dental, and vision plans for employees working at least 30 hours per week.
  • Flexible Spending Account (FSA) or Health Savings Account (HSA) options.
  • 401(k) plan with up to a 4% employer match.
  • Paid time off.
  • Basic and supplemental life insurance.
  • New York State short-term disability insurance.
  • Optional supplemental insurance products.
  • Wellness programs and coaching.
  • Pet insurance options.
  • Employee discount programs.
  • Opportunities for growth within an expanding pediatric urgent care program.
  • Supportive team environment focused on collaboration and development.
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