Medical Receptionist - Pediatric Urgent Care Clinic
About The Position
The Medical Receptionist is the first in-person point of contact for patients at the medical practice and performs assigned front-office duties. The role includes greeting patients, answering and directing phone calls, assisting patients and families, scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation and balancing, and operating basic office equipment. This is an intermediate-level, highly visible position requiring excellent customer service, discretion, good judgment, a pleasant and professional manner, and an articulate phone voice. The role interacts with patients, families, coworkers, physicians, and the general public. The position is based at Mary Bridge Children’s Outpatient Center – Gig Harbor. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., on the day shift. The position is listed at 1.0 FTE.
Requirements
- At least one year of clerical and/or receptionist experience, or six months of experience in a medical setting.
- Customer service experience.
- A degree or relevant certificate, such as Medical Office Assistant, Medical Assistant, or Health Unit Coordinator, may substitute for experience.
Nice To Haves
- Post-high-school education in office procedures is preferred.
Responsibilities
- Greet patients and assist patients and families.
- Answer phones and direct calls.
- Schedule appointments.
- Register patients.
- Enter charges and post payments.
- Balance batches and reconcile or balance cash.
- Operate basic office equipment.
- Perform other front-office duties assigned by the clinic.
Benefits
- Competitive salary
- Medical benefits
- Dental benefits
- Retirement benefits
- Paid time off
- Continuing education
- Leadership development and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
