Bilingual Medical Receptionist

United Vein & Vascular Centers • Dallas, TX

2d

About The Position

The Medical Receptionist (Patient Services Coordinator) welcomes patients and supports the administrative steps of their care, including check-in, insurance information collection, forms, payment processing, and appointment scheduling. The role maintains paper and electronic medical records, checks insurance eligibility, and provides patients with support and guidance. The receptionist is expected to protect confidential health information and follow company policies, applicable laws, and standards of conduct while contributing to a patient-focused, collaborative work culture.

Requirements

• High school diploma or GED.
• At least 2 years of experience in medical assisting or administration.
• Fully bilingual in English and Spanish.
• Ability to handle a fast-paced environment and prioritize tasks based on importance.
• Excellent communication, problem-solving, and interpersonal skills.
• Familiarity with Microsoft Office and desktop publishing software.

Nice To Haves

• Associate degree.
• Familiarity with ECW.

Responsibilities

• Greet patients upon arrival, sign them in, and obtain insurance information and other necessary data.
• Provide patients with intake and new-patient forms, office policies, and legally required documents.
• Process patient co-payments and payments for uninsured visits.
• Schedule appointments for new and returning patients according to schedule guidelines.
• Maintain hard-copy patient records and records stored in the EMR system.
• Audit the schedule to ensure patient insurance eligibility.
• Provide patients with support and guidance as needed.
• Demonstrate and promote a work culture committed to UVVC’s Core Values: Understanding, Nurturing, Ingenuity, Trust, Excellence, and Diversity.
• Follow UVVC’s Standards of Conduct as outlined in the Employee Handbook.
• Maintain the confidentiality and security of Protected Health Information in accordance with UVVC policies, HIPAA, and other applicable laws and regulations.
• Perform other duties as assigned.

Benefits

• Competitive compensation package.
• Outstanding work-life balance.
• Health, vision, and dental benefits.
• 401(k) plan match.
• Company-paid life insurance.
• Paid time off.
• Paid holidays.
• Supportive culture and individualized opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED