Bilingual Medical Receptionist

United Vein & Vascular Centers•Dallas, TX

About The Position

The Medical Receptionist (Patient Services Coordinator) is responsible for greeting patients upon arrival, signing them in for appointments, obtaining insurance information, providing forms, processing payments, and scheduling appointments. The role also involves maintaining patient records in both hard copy and the EMR system, checking insurance eligibility, and providing support and guidance to patients. The receptionist is expected to protect the confidentiality and security of Protected Health Information in accordance with company policies, HIPAA, and applicable laws and regulations, and to uphold the company’s values and Standards of Conduct. United Vein & Vascular Centers is a provider of vein and vascular care with clinics across multiple states. The organization describes its approach as patient-centric and focused on minimally invasive procedures and quality outcomes.

Requirements

High school diploma or GED required.
At least 2 years of experience in medical assisting or administration.
Fully bilingual in English and Spanish.
Ability to handle a fast-paced environment and prioritize tasks based on importance.
Excellent communication, problem-solving, and interpersonal skills.
Familiarity with Microsoft Office and desktop publishing software.

Nice To Haves

Associate degree preferred.
Familiarity with ECW.

Responsibilities

Greet patients upon arrival, sign them in, and obtain insurance information and other necessary data.
Provide intake and new-patient forms, office policies, and legally required documents.
Process patient payments for co-pays and uninsured visits.
Schedule appointments for new and recurring patients according to provided schedule guidelines.
Maintain hard-copy patient records and files in the EMR system.
Audit the schedule to ensure patient insurance eligibility.
Provide patients with support and guidance as needed.
Promote a work culture committed to UVVC’s Core Values: Understanding, Nurturing, Ingenuity, Trust, Excellence, and Diversity.
Demonstrate behaviors consistent with UVVC’s Standards of Conduct outlined in the Employee Handbook.
Maintain the confidentiality and security of Protected Health Information in accordance with UVVC policies, HIPAA, and applicable laws and regulations.
Perform other duties as assigned.