Bilingual Inside Sales Representative

Lansing Building Products Recruiting Team • Berlin, CT

92d • $22 - $25

About The Position

Lansing Building Products is seeking a Bilingual Inside Sales Representative to serve customers visiting the showroom and contacting the branch by phone. The representative answers inquiries, processes orders, prepares quotes for windows and other exterior building products using architect plans, and develops strong product and service knowledge to deliver exceptional customer service. The role also uses a nationally linked inventory management system to fill orders and maintain inventory control, and may include assisting in the warehouse with loading and unloading materials.

Spanish proficiency is required. Prior sales experience is preferred but not required. Candidates should have a strong customer-service orientation, communication and interpersonal skills, basic computer skills, and the ability to work both independently and as part of a team. The position requires the ability to lift and carry building-material boxes weighing up to 70 pounds.

Requirements

• Bilingual Spanish proficiency.
• High level of integrity and commitment to customer service.
• Strong interest in sales and/or retail, evidenced by previous job experience or education.
• Ability to work effectively in a team and independently with customers.
• Computer skills, including use of a keyboard and monitor.
• Goal-oriented, with a willingness to take on new challenges.
• Ability to lift and carry boxes of building materials weighing up to 70 pounds.
• Strong communication and interpersonal skills.

Nice To Haves

• Prior sales experience, though it is not required.
• Knowledge of building principles and products.

Responsibilities

• Embody the company’s mission and values of respect, service, and excellence.
• Act as the primary point of contact for customers visiting the showroom.
• Handle inbound and outbound calls, answer customer inquiries, and process orders.
• Prepare quotes for windows and other exterior building products based on architect plans.
• Develop thorough knowledge of Lansing’s products and services to provide exceptional customer service.
• Use the nationally linked inventory management system to fill customer orders and maintain inventory control.
• Assist in the warehouse, including loading and unloading materials as needed.

Benefits

• Medical, dental, and vision coverage.
• Health Savings Account (HSA) with company contributions.
• Health Advocate and Employee Assistance Program (EAP).
• Competitive 401(k) with an employer match of 50% up to 15% of salary.
• Paid vacation and sick days.
• Tuition reimbursement and training programs.
• Company-paid parental leave.
• Company-paid life insurance.
• Short-term and long-term disability coverage.
• Paid holidays.
• Health and wellness program.
• Volunteer time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed