Bilingual Inside Sales Representative (32)

ABC Supply Co. Inc. • Charlotte, NC

8d

About The Position

ABC Supply is the nation’s largest wholesale distributor of exterior and interior building products. Inside Sales Associates provide service to customers purchasing products for roofing, building, and remodeling projects. The role focuses on identifying customer needs, recommending products and solutions, processing sales, and helping ensure customers receive the materials they need. ABC Supply describes itself as an employee-first company and highlights its workplace awards and commitment to helping employees reach their potential.

Requirements

• Excellent communication and interpersonal skills.
• Effective time management and prioritization skills.
• Basic computer skills.
• Positive attitude and ability to work as a team player.
• Detail-oriented and service-oriented.

Nice To Haves

• 1–2 years of experience in roofing, siding, and windows; roofing supply sales or site work with a crew is preferred.
• Spanish-speaking bilingual ability is preferred.

Responsibilities

• Determine customers’ needs and recommend appropriate products and solutions.
• Follow a product and supply checklist for each customer’s job and up-sell additional products and supplies.
• Answer telephones and enter sales orders.
• Accept payment and apply it to the appropriate customer account.
• Coordinate customer pick-ups with the warehouse.
• Follow up on deliveries to ensure materials arrive on time and all items are accounted for.
• Reorder products to keep store and warehouse shelves well stocked.
• Address and resolve service concerns.

Benefits

• Health, dental, and vision coverage, eligible after 60 days, with low out-of-pocket costs.
• 401(k) with a generous company match, eligible after 60 days and immediately vested.
• Employer-paid employee assistance program.
• Employer-paid short-term and long-term disability.
• Employer-paid life insurance.
• Flexible spending account.
• Paid vacation.
• Paid sick days.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed