Inside Sales Rep, (Bilingual)
AAR Corp•Wood Dale, IL
•$60,000 - $65,000•Onsite
About The Position
The Inside Sales Rep increases sales and revenue, identifies new sales opportunities, supports sales staff, and provides customer support for sales and service. The role works with Product Line Representatives to ensure timely and accurate information for sales, orders, and shipments, and manages related work processes. The position is based at AAR’s Corporate Headquarters in Wood Dale, Illinois, with a planned relocation to the Merchandise Mart in Chicago in early 2027. Travel is required.
Requirements
- Bachelor’s degree (B.A.) or equivalent from a four-year university or technical school; or four years of related experience and/or training; or an equivalent combination of education and experience.
- Spanish-speaking ability.
Responsibilities
- Receive, research, and answer customer complaints, coordinating with Sales, Product Lines, Quality Control, Warehouse, and Accounting.
- Generate customer quotes.
- Manage order backlog and ship dates.
- Receive, research, and answer customer inquiries about sales orders, invoices, shipping data, and paperwork, including daily inquiries through sales channels and online inquiries.
- Formulate and communicate new business opportunities identified from customer information.
- Resolve problems as they arise, including promoting improvements to sales and order processing.
- Track measurements on inquiries and orders.
- Perform other duties as assigned.
- Travel as required.
Benefits
- Competitive salary and bonus package, including eligibility for a 10% bonus.
- Medical, dental, vision, life, and AD&D insurance coverage.
- 401(k) savings plan with employer match.
- Paid time off and holiday pay.
- Professional development, career advancement, and growth opportunities.
