Bilingual Spanish-Speaking Home Care Scheduler

Abernathy Home Care•Stoneham, MA

67d•Onsite

About The Position

Abernathy Home Care is looking for an experienced, organized, and dependable Bilingual Home Care Scheduler to join our growing team in Stoneham, MA. This is a full-time, in-office position responsible for coordinating caregiver schedules and helping ensure our clients receive reliable, consistent care. The ideal candidate is a strong communicator, works well in a fast-paced environment, and is comfortable managing changing schedules and priorities throughout the day. Fluency in both English and Spanish is required.

Requirements

Bilingual English/Spanish required
Excellent communication and customer service skills
Highly organized with strong attention to detail
Able to multitask and problem-solve in a fast-paced environment
Comfortable working with scheduling software and other technology
Dependable, professional, and team-oriented

Nice To Haves

Home care, healthcare scheduling, or care coordination experience strongly preferred

Responsibilities

Coordinate and maintain caregiver schedules based on client needs and caregiver availability
Fill open shifts and respond to call-outs and scheduling changes
Communicate regularly with clients, families, caregivers, and case managers
Match caregivers with clients based on availability, location, skills, and client needs
Assist with new client scheduling and service coordination
Work closely with our clinical, recruiting, and operations teams
Maintain accurate scheduling and client information in our systems
Help resolve scheduling concerns quickly and professionally
Participate in the agency's on-call rotation as needed