Bilingual Spanish-Speaking Trainer

The Arc Prince George's County•Upper Marlboro, MD
•$75,000 - $75,000•Onsite

About The Position

The Bilingual Spanish-Speaking Trainer reports to the Staff Development & Training Manager and is primarily responsible for facilitating the four-day new-hire orientation process. Orientation includes in-person training in safety, incident reporting, abuse and neglect, Arc values, and diversity, as well as preparing new hires for required online training and ensuring they can access and complete it independently. The trainer ensures new hires have the tools needed for their roles, monitors completion of hiring requirements, and updates direct supervisors on progress. The trainer also assists with other agency trainings, maintains instructor qualifications such as CPR and First Aid Instructor certification and Mandt Systems Instructor training, and supports training administration, staff development, and improvements to training programs. The Arc Prince George’s County serves people with disabilities through community living, family and personal supports, employment services, and day programs, with an emphasis on person-centered community involvement and inclusion.

Requirements

  • Bachelor’s degree.
  • Experience working in adult educational settings.
  • Two to five years of experience conducting training.
  • Experience developing curricula.
  • Excellent computer skills, including Microsoft Word, Excel, and Outlook.
  • Comfort speaking in public forums and in front of peers, directors, and supervisors.
  • Excellent oral and written communication skills and strong interpersonal skills.
  • Demonstrated ability to exercise good judgment in sensitive situations.
  • Ability to work collaboratively with diverse personalities and employee populations.
  • Ability to exercise initiative, think creatively to improve processes, and drive results.
  • Ability to work well under pressure in an ever-changing environment.
  • Knowledge of LMS systems.
  • Ability to drive.
  • Ability to sit, walk, and stand; communicate in person and by telephone; use hands to operate standard office equipment; reach; and lift up to 25 pounds.
  • Ability to perform the described communication, reading, analysis, problem-solving, mathematical reasoning, learning, detailed multitasking, deadline-driven, and interpersonal duties.

Nice To Haves

  • Experience with Developmental Disability Administration (DDA) trainings.

Responsibilities

  • Collaborate with the Staff Development Manager to coordinate training activities.
  • Facilitate biweekly, four-day New Staff Orientation, including occasional evenings and weekends.
  • Deliver in-person orientation training on safety, incident reporting, abuse and neglect, Arc values, and diversity.
  • Prepare new hires for required online training and ensure they can access and complete the training independently.
  • Monitor new-hire training progress, maintain accurate records, and communicate completion requirements to employees and supervisors.
  • Update training databases, track attendance, and maintain communication logs.
  • Notify Human Resources when new hires qualify for bonuses.
  • Conduct training sessions and provide a positive, high-quality learning experience.
  • Stay current on DDA training protocols, direct support practices, and industry best practices.
  • Attend MACS workshops and professional development conferences.
  • Support coaching and development for frontline managers.
  • Assist staff and troubleshoot LMS and online training issues.
  • Manage timesheets and coordinate training registrations for CMT/MTTP, Mandt, and CPR.
  • Track Certified Medication Technician renewals in collaboration with Nursing and the Maryland Board of Nursing.
  • Maintain required training instructor qualifications, including CPR and First Aid Instructor certification and Mandt Systems Instructor training.
  • Identify opportunities to improve training programs and departmental effectiveness.
  • Perform other duties as assigned by the Staff Training Manager.

Benefits

  • Medical, dental, and vision plans
  • 403(b) retirement plan with employer match
  • Tuition reimbursement
  • Benevolence program
  • Paid holidays
  • Generous paid time off
  • Paid training
  • Company-paid life insurance
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