Bilingual General Manager - Residential Cleaning Branch

WECLEAN COMMERCIAL CLEANING LLC•Margate, FL

66d•$52,000 - $60,000•Hybrid

About The Position

WeClean Commercial Cleaning is hiring a hands-on General Manager to own and grow our Residential Branch from end to end - people, operations, quality, customer service, and results. Reporting directly to the owner, you will build and lead the team, enforce service standards, and drive revenue and profitability. This is a high-ownership leadership role for someone who leads from the front and gets results.

Requirements

Fluent in English AND Portuguese - spoken and written (required)
3+ years in operations or team management (cleaning, facilities, hospitality, or service industry preferred)
Proven people leadership - hiring, coaching, and holding a team accountable
Strong organization, problem-solving, and customer-first mindset
Comfortable with KPIs, scheduling tools, and spreadsheets
Valid driver's license and reliable transportation (local travel required)
Authorized to work in the U.S.

Responsibilities

Build and manage the team: recruiting, hiring, onboarding, training, scheduling, performance, and retention
Lead daily cleaning operations: staffing, coverage, supplies readiness, and on-site execution
Own service quality: standards, inspections, audits, and rework reduction
Manage customer service: communication, complaint resolution, and client retention
Control supplies, purchasing, inventory, and operating costs
Build and report weekly and monthly KPIs (revenue, retention, service quality, labor efficiency, profitability) and drive continuous improvement
Support sales and growth: lead handling, proposals, customer onboarding, and renewals