Bilingual Front Office Call Center Coordinator
About The Position
The Front Office Call Center Coordinator works with a close-knit team across North Carolina and South Carolina to answer and route calls from injured people. The role is fast-paced and requires empathy when assisting callers who may be facing difficult circumstances. The coordinator may be the first voice clients hear and may also hand them their check at the end of their case. At the Durham location, the coordinator welcomes guests, facilitates meetings, and runs the office. After hiring, the employee is required to successfully pass the North Carolina Notary exam in a timely manner. Bilingual ability is preferred but not required.
Requirements
- Successfully pass the North Carolina Notary exam in a timely manner after being hired.
- Bilingual ability is preferred but not required.
Nice To Haves
- Bilingual ability.
Responsibilities
- Answer and route calls from injured people.
- Welcome guests at the Durham location.
- Facilitate meetings.
- Run the Durham office.
- Hand clients their check at the end of their case, when applicable.
Benefits
- Paid family leave
- 401(k) with employer match
- Competitive salary and benefits
- Growth opportunities
- Supportive team environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
