Bilingual Front Office Coordinator

US Physical Therapy • Kissimmee, FL

16h

About The Position

Ability Rehabilitation is seeking a full-time Bilingual Front Office Coordinator for its Kissimmee location. The coordinator handles the functions needed to maintain an efficient flow of patients between check-in, treatment, and check-out, while providing outstanding customer service as part of a friendly, fun, and family-oriented team.

Requirements

• High school diploma or equivalent.
• At least 1 year of previous experience in a medical front office.
• Excellent telephone skills.
• Proficiency in Word and Excel.
• Team-player attitude and energetic approach, with a focus on excellent customer service.
• Availability and flexibility with work hours.
• Bilingual in Spanish.
• Close attention to detail.
• Strong time-management and organizational skills.

Nice To Haves

• Previous experience with medical software.

Responsibilities

• Greet patients and provide outstanding customer service.
• Answer phones.
• Schedule appointments electronically.
• Perform data entry.
• Validate current personal and financial information.
• Verify insurance benefits.
• Charge tickets.
• Collect payments over the counter.
• Fax, file, and perform other assigned duties.

Benefits

• Competitive salary.
• Excellent benefits package including 401k, health, dental, vision, and generous paid time off.
• Multiple opportunities for professional development, specialization, and leadership.
• Employee discount plans.
• Employee Assistance Program (EAP).
• Investment from a company that wants you to succeed and thrive.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED