Bilingual Front Office Call Center Coordinator

Farrin • Durham, NC

3d

About The Position

The Front Office Call Center Coordinator works with a close-knit team across North Carolina and South Carolina to answer and route calls from injured people. The role is fast-paced and calls for empathy, as callers may be experiencing difficult circumstances. The coordinator may be the first voice callers hear and may also hand clients their checks at the end of their cases.

At the Durham location, the coordinator welcomes guests, facilitates meetings, and runs the office. The successful candidate is required to pass the North Carolina Notary examination in a timely manner after being hired. Bilingual ability is preferred but not required.

Requirements

• Successfully pass the North Carolina Notary examination in a timely manner after hire.

Nice To Haves

• Bilingual ability.

Responsibilities

• Answer and route calls from injured people.
• Welcome guests at the Durham location.
• Facilitate meetings.
• Run the Durham office.
• Hand clients their checks at the end of their cases.

Benefits

• Paid family leave.
• 401(k) with employer match.
• Competitive salary and benefits.
• Numerous growth opportunities.
• Supportive team environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed